Middle East and Africa Managed Services (ICT) Market

The managed services market in the Middle East and Africa is projected to grow from $20.9 billion in 2014 to $47.3 billion by 2019, at a CAGR of 18.0 % between 2014 and 2019.

The Middle East and Africa managed services market is segmented on the basis of verticals, namely, public sector and government, banking and financial services, education, retail, contact centers and service industries, hi-tech and telecommunications, healthcare and pharmaceuticals, travel and logistics, manufacturing, and energy and utilities.

The main factor responsible for the growth of the managed services market in this region is the growing need for more focus on core business goals and objectives of a company. There are various peripheral processes which have an impact on a core business and its operations. More and more organizations are opting to outsource these peripheral processes, which is leading to the increasing business scope for Managed Service Providers.

The MicroMarketMonitor report provides the market trends, overall adoption scenarios, competitive landscape as well as key drivers, trends, restraints, and opportunities in the managed services market. The report covers a deep-dive analysis of the top players in this market, namely Alcatel-Lucent, AT&T, Cisco, Dell, and EMC. The report also examines growth potential, market sizes, and revenue forecasts across different platforms, solutions, and services.

Report Options

• By Managed Data Center: Managed hosting, managed colocation, managed storage
• By Managed Network: Managed network monitoring and maintenance (remote monitoring), managed MPLS VPN, managed Ethernet access (Over LAN, WAN, MAN, VLAN, gateways), managed WLAN/WWAN, managed router and switch
• By Managed Mobility: Managed router and switch, managed mobile security
• By Managed Infrastructure: Managed print services (MPS, managed desktop), managed backup and recovery (IT maintenance), managed servers, managed inventory
• By Managed Information: Managed business process, managed OSS/BSS, and managed database
• By Managed Security: Managed infrastructure content security (antivirus, software patches), managed internet security, managed video surveillance/managed Wi-Fi security, managed firewall and managed VPN security, managed IDS/IPS

1. INTRODUCTION
   1. Objective of the study
   2. Market Definition & Scope of the Study
   3. Markets Covered
   4. Stakeholders
2. RESEARCH METHODOLOGY
   1. Integrated Ecosystem of Managed Services
   2. Arriving at the Managed Services Market Size
      1. Top-down Approach
      2. Bottom-up Approach
      3. Demand Side Analysis
      4. Macro Indicators
      5. Assumptions
3. ​​EXECUTIVE SUMMARY
4. MARKET OVERVIEW
   1. Introduction
   2. Comparison with Parent Market
   3. Market Drivers and Inhibitors
   4. Demand Side Analysis
   5. Vendor Side Analysis
5. MIDDLE EAST AND AFRICA MANAGED SERVICES: MARKET SIZE AND FORECAST, BY INDUSTRY VERTICALS
   1. Research Methodology
   2. Introduction
   3. Demand Side Analysis
   4. Vendor Side Analysis
   5. Middle East and Africa Managed Services: Public Sector and Government Snapshot
      1. Overview
      2. Market Size and Forecast
   6. Middle East and Africa Managed Services: Banking and Financial Services Snapshot
      1. Overview
      2. Market Size and Forecast
   7. Middle East and Africa Managed Services: Education Snapshot
      1. Overview
      2. Market Size and Forecast
   8. Middle East and Africa Managed Services: Retail Snapshot
      1. Overview
      2. Market Size and Forecast
   9. Middle East and Africa Managed Services: Contact Centers and Service Industries Snapshot
      1. Overview
      2. Market Size and Forecast
   10. Middle East and Africa Managed Services: Hitech and Telecommunication Snapshot
       1. Overview
       2. Market Size and Forecast
   11. Middle East and Africa Managed Services: Healthcare and Pharmaceuticals  Snapshot
       1. Overview
       2. Market Size and Forecast
   12. Middle East and Africa Managed Services: Travels and Logistics  Snapshot
       1. Overview
       2. Market Size and Forecast
   13. Middle East and Africa Managed Services: Manufacturing Snapshot
       1. Overview
       2. Market Size and Forecast
   14. Middle East and Africa Managed Services: Energy and Utilities Snapshot
       1. Overview
       2. Market Size and Forecast
   15. Middle East and Africa Managed Services: Others Snapshot
       1. Overview
       2. Market Size and Forecast
   16. Middle East and Africa Managed Services Market: Sneak View, By Industry Verticals
6. NORTH AMERICA: MANAGED SERVICES (BYOD), BY TECHNOLOGY SEGMENTS
   1. Research Methodology
   2. Introduction
   3. Comparison with Parent Market
   4. Middle East and Africa Managed Data Center: Market Snapshot
      1. Overview
      2. Market Size and Forecast
      3. Middle East and Africa Managed Data Center, By Sub-Segments
         1. Managed Hosting
         2. Managed Allocation
         3. Managed Storage
   5. Middle East and Africa Managed Network: Market Snapshot
      1. Overview
      2. Market Size and Forecast
      3. Middle East and Africa Managed Network, By Sub-Segments
         1. Managed Network Monitoring and Maintenance
         2. Managed MPLS IP VPNs
         3. Managed Ethernet Access
         4. Managed WLAN/WWAN
         5. Managed Router and Switch Market
   6. Middle East and Africa Managed Mobility: Market Snapshot
      1. Overview
      2. Market Size and Forecast
      3. Middle East and Africa Managed Mobility, By Sub-Segments
         1. Managed Mobile VAS
         2. Managed Mobile Security
         3. Managed Tablets, Smartphones, and Mobiles
   7. Middle East and Africa Managed Infrastructure: Market Snapshot
      1. Overview
      2. Market Size and Forecast
      3. Middle East and Africa Infrastructure,  By Sub-Segments
         1. Managed Print Services
         2. Managed Desktop
         3. Managed Backup and Recovery
         4. Managed Servers
         5. Managed Inventory
   8. Middle East and Africa Managed Communication: Market Snapshot
      1. Overview
      2. Market Size and Forecast
      3. Middle East and Africa Managed Communication, By Sub-Segments
         1. Managed Unified Communication
         2. Managed Email
         3. Managed VOIP
   9. Middle East and Africa Managed Information: Market Snapshot
      1. Overview
      2. Market Size and Forecast
      3. Middle East and Africa Information, By Sub-Segments
         1. Managed Business Process
         2. Managed OSS/BSS
         3. Managed Databases
   10. Middle East and Africa Managed Security: Market Snapshot
       1. Overview
       2. Market Size and Forecast
       3. Middle East and Africa Managed Security, By Sub-Segments
          1. Managed Infrastructure Content Security
          2. Managed Internet Security
          3. Managed Video Surveillance/Managed Wi-Fi
          4. Managed Firewalls and VPN Security
          5. IDS/IPS

                Middle East and Africa Managed Services Market Sneak View, By Technology Segmen

      7.  MIDDLE EAST AND AFRICA: MANAGED SERVICES, BY  VERTICALS

1. Research Methodology
2. Introduction
3. Comparison with Parent Market
4. Middle East and Africa Small Office House Office (SOHO): Market Snapshot
   1. Overview
   2. Market Size and Forecast
5. Middle East and Africa Small and Medium Businesses: Market Snapshot
   1. Overview
   2. Market Size and Forecast
6. Middle East and Africa Large Enterprises: Market Snapshot
   1. Overview
   2. Market Size and Forecast
7. Middle East and Africa Managed Services Market Sneak View, By Industry

8. MANAGED SERVICE: MIDDLE EAST AND AFRICA, BY COMPANY

1. Competitive Landscape
   1. Mergers and Acquisitions
   2. Expansions
   3. Investments
   4. Joint Ventures
2. AT & T Inc.
   1. Overview
   2. Historical Data
   3. Contribution of Managed Services Segment in the Company’s Overall Revenue
   4. Product and Services
   5. Recent Developments
   6. MMM Analysis
3. Alcatel-Lucent
   1. Overview
   2. Historical Data
   3. Contribution of Managed Services Segment in the Company’s Overall Revenue
   4. Product and Services
   5. Recent Developments
   6. MMM Analysis
4. Cisco Systems
   1. Overview
   2. Historical Data
   3. Contribution of Managed Services Segment in the Company’s Overall Revenue
   4. Products and Services
   5. Recent Developments
   6. MMM Analysis
5. Dell
   1. Overview
   2. Historical Data
   3. Contribution of Managed Services Segment in the Company’s Overall Revenue
   4. Products and Services
   5. Recent Developments
   6. MMM Analysis
6. EMC Corporation
   1. Overview
   2. Historical Data
   3. Contribution of Managed Services Segment in the Company’s Overall Revenue
   4. Products and Services
   5. Recent Developments
   6. MMM Analysis
7. Hewlett-Packard
   1. Overview
   2. Historical Data
   3. Contribution of Managed Services Segment in the Company’s Overall Revenue
   4. Products and Services
   5. Recent Development
   6. MMM Analysis
8. IBM Software
   1. Overview
   2. Historical Data
   3. Contribution of Managed Services Segment in the Company’s Overall Revenue
   4. Products and Services
   5. Recent Developments
   6. MMM Analysis

9. APPENDIX

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