North America Managed Services (ICT) Market

The North America managed services market is estimated to grow from $50.8 billion in 2013 to $72.5 billion in 2019, at a CAGR of 6.2% between 2014 and 2019.

North America has many IT companies, most of which are based in the U.S. and Canada. Recently, the IT sector in North America faced an economic crisis, which led to an increase in the operational costs. To reduce these expenses, companies started adopting the managed services option. These managed services help organizations outsource their strategic functions and concentrate on core business objectives as well as control operational expenses. The managed services market in North America is witnessing growth due to advancement in cloud computing, big data, and mobility services.

The report has been segmented on the basis of service types, such as Managed Data Center, Managed Network, Managed Mobility, Managed Infrastructure, Managed Communication, Managed Information, Managed Security, and other managed services. The country-wise segmentation includes the U.S. and the rest of North America. The report is also segmented on the basis of industry verticals, such as public sector, Banking, Financials and Insurance Services (BFSI), Education, Retail, Contact centers and service industries, High tech and Telecommunication, Healthcare and Pharmaceuticals, Travel and Logistics, Manufacturing, Energy and Utility, and others.

Customization Options

Along with the MMM assessment, you can customize the report as per your company’s specific needs. Customize this report to obtain a comprehensive summary of the industry standards and a deep-dive analysis of the following considerations:

Solutions Matrix

• Comprehensive analysis and benchmarking of services, solutions, managed security, managed information, managed infrastructure, managed network, verticals, and regions in the managed services market

Competitive Benchmarking

• Value-chain evaluation using events, developments, and market data for vendors in the market ecosystem, across various industrial verticals, market segmentation, and categorization
• Identification of hidden opportunities by connecting related markets using cascaded value-chain analysis; for instance, validation of the growth in the managed services market to corresponding growth in the economy

1. INTRODUCTION
   1. Objective of the Study
   2. Market Definition & Scope of the Study
   3. Markets Covered
   4. Stakeholders

     2. RESEARCH METHODOLOGY

1. Integrated Ecosystem of Managed Services Market
2. Arriving at the Managed Services Market Size
3. Top-down Approach
4. Bottom-up Approach
5. Demand Side Analysis
6. Macro Indicators
7. Assumptions

   3.   EXECUTIVE SUMMARY

   4.   MARKET OVERVIEW

1. Introduction
2. Comparison with Parent Market
3. Market Drivers and Inhibitors
4. Demand Side Analysis
5. Vendor Side Analysis

   5. NORTH AMERICA MANAGED SERVICES: MARKET SIZE AND FORECAST, BY INDUSTRY VERTICALS

1. Research Methodology
2. Introduction
3. Demand Side Analysis
4. Vendor Side Analysis
5. North America Managed Services: Public Sector and Government Snapshot
   1. Overview
   2. Market Size and Forecast
6. North America Managed Services: Banking and Financial Services Snapshot
   1. Overview
   2. Market Size and Forecast
7. North America Managed Services: Education Snapshot
   1. Overview
   2. Market Size and Forecast
8. North America Managed Services: Retail Snapshot
   1. Overview
   2. Market Size and Forecast
9. North America Managed Services: Contact Centers and Service Industries Snapshot
   1. Overview
   2. Market Size and Forecast
10. North America Managed Services: Hi-tech and Telecommunication Snapshot
    1. Overview
    2. Market Size and Forecast
11. North America Managed Services: Healthcare and Pharmaceuticals  Snapshot
    1. Overview
    2. Market Size and Forecast
12. North America Managed Services: Travels and Logistics Snapshot
    1. Overview
    2. Market Size and Forecast
13. North America Managed Services: Manufacturing Snapshot
    1. Overview
    2. Market Size and Forecast
14. North America Managed Services: Energy and Utilities Snapshot
    1. Overview
    2. Market Size and Forecast
15. North America Managed Services: Others Snapshot
    1. Overview
    2. Market Size and Forecast
16. North America Managed Services Market Sneak View, By Industry Verticals

6. NORTH AMERICA: BRING YOUR OWN DEVICE (BYOD), BY TECHNOLOGY SEGMENTS

1. Research Methodology
2. Introduction
3. Comparison with Parent Market
4. North America Managed Data Center: Market Snapshot
   1. Overview
   2. Market Size and Forecast
   3. North America Managed Data Center, By Sub-Segments
      1. Managed Hosting
      2. Managed Allocation
      3. Managed Storage
5. North America Managed Network: Market Snapshot
   1. Overview
   2. Market Size and Forecast
   3. North America Managed Network, By Sub-Segments
      1. Managed Network Monitoring and Maintenance
      2. Managed MPLS IP VPNs
      3. Managed Ethernet Access
      4. Managed WLAN/WWAN
      5. Managed Router and Switch market
6. North America Managed Mobility: Market Snapshot
   1. Overview
   2. Market Size and Forecast
   3. North America Managed Mobility, By Sub-Segments
      1. Managed Mobile VAS
      2. Managed Mobile Security
      3. Managed Tablets, Smartphones, and Mobiles
7. North America Managed Infrastructure: Market Snapshot
   1. Overview
   2. Market Size and Forecast
   3. North America Infrastructure, By Sub-Segments
      1. Managed Print Services
      2. Managed Desktop
      3. Managed Backup and Recovery
      4. Managed Servers
      5. Managed Inventory
8. North America Managed Communication: Market Snapshot
   1. Overview
   2. Market Size and Forecast
   3. North America Managed Communication, By Sub-Segments
      1. Managed Unified Communication
      2. Managed Email
      3. Managed VOIP
9. North America Managed Information: Market Snapshot
   1. Overview
   2. Market Size and Forecast
   3. North America Information, By Sub-Segments
      1. Managed Business Process
      2. Managed OSS/BSS
      3. Managed Databases
10. North America Managed Security: Market Snapshot
    1. Overview
    2. Market Size and Forecast
    3. North America Managed Security, By Sub-Segments
       1. Managed Infrastructure Content Security
       2. Managed Internet Security
       3. Managed Video Surveillance/Managed wife
       4. Managed Firewalls and VPN  Security
       5. IDS/IPS

7.  NORTH AMERICA: MANAGED SERVICES, BY  VERTICALS

1. Research Methodology
2. Introduction
3. Comparison with Parent Market
4. North America Small Office House Office (SOHO): Market Snapshot
   1. Overview
   2. Market Size and Forecast
5. North America Small and Medium Businesses: Market Snapshot
   1. Overview
   2. Market Size and Forecast
6. North America Large Enterprises: Market Snapshot
   1. Overview
   2. Market Size and Forecast
7. North America Managed Services, Sneak View By Industry

     8.NORTH AMERICA MANAGED SERVICES, BY GEOGRAPHIES

1. Research Methodology
2. Introduction
3. Vendor Side Analysis
4. U.S. Managed Services Market
   1. U.S. Managed Services Market , By Technology Segments
   2. U.S. Managed Services Market, By Industry Verticals
   3. U.S Managed Services Market, By Geography
5. Rest of North America Managed Services Market
   1. Rest of North America Managed Services: Market, By Technology Segments
   2. Rest of North America Managed Services: Market, By Industry Verticals
   3. Rest of North America Managed Services: Market, By Geography

9.    MANAGED SERVICE: NORTH AMERICA, BY COMPANY

1. Competitive Landscape
   1. Mergers and Acquisitions
   2. Expansions
   3. Investments
   4. Joint Ventures
2. AT & T Inc.
   1. Overview
   2. Historical Data
   3. Contribution of Managed Services Segment to Company’s Overall Revenues
   4. Product and Services
   5. Recent Developments
   6. MMM Analysis
3. Alcatel-Lucent
   1.   Overview
   2. Historical Data
   3. Contribution of Managed Services Segment to Company’s Overall Revenues
   4. Product and Services
   5. Recent Developments
   6. MMM Analysis
4. Cisco Systems
   1. Overview
   2. Historical Data
   3. Contribution of Managed Services Segment to Company’s Overall Revenues
   4. Product and Services
   5. Key Developments
   6. MMM Analysis
5. Dell
   1. Overview
   2. Historical Data
   3. Contribution Managed Services Segment to Companies’ Overall Revenues
   4. Products and Services
   5. Recent Developments
   6. MMM Analysis
6. EMC Corporation
   1. Overview
   2. Historical Data
   3. Contribution of Managed Services Segment to Company’s Overall Revenues
   4. Products and Services
   5. Recent Developments
   6. MMM Analysis
7. Hewlett-Packard
   1. Overview
   2. Historical Data
   3. Contribution of Managed Services Segment to Company’s Overall Revenues
   4. Products and Services
   5. Recent Developments
   6. MMM Analysis
8. IBM Software Overview
   1. Historical Data
   2. Contribution of Managed Services Segment to Company’s Overall Revenues
   3. Products and Services
   4. Recent Developments
   5. MMM Analysis

9. Computer Science Corporation

1. Overview
2. Historical Data
3. Contribution of Managed Services Segment to Company’s Overall Revenues
4. Products and Services
5. Recent Developments
6. MMM Analysis

10 Juniper Networks Inc.

1. Overview
2. Historical Data
3. Contribution of Managed Services Segment to Company’s Overall Revenues
4. Products and Services
5. Recent Developments
6. MMM Analysis

10.   APPENDIX

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