The United Kingdom speech analytics market is expected to grow from $29.5 million in 2014 to $67.5 million in 2019, at an estimated of CAGR of 18.0% during the forecast period. The drivers for the United Kingdom speech analytics market drivers include growing number of call centers, increased voice importance in multi-channel world, new implementation areas, and rising demand for cloud analytics and risk management solutions.
Speech analytics, also known as audio mining, used to spot and analyze spoken words which brings structure to interactions and to reveal the information buried in the interaction between the customer contact center and the enterprise. Speech analytics adoption optimizes workforce performance and enhances customer experience.
Over the recent years, speech analytics has grown steadily in the U.K. market because of the huge opportunity in the wide range of telecommunication and IT, BFSI and public sector, and government verticals. U.K is re-establishing itself as a leader in commercial speech analytics with the help of accelerated voice project. This project will help to transfer the voice to text, thus allowing huge amount of data to be processed at high quality in real time.
The United Kingdom speech analytics market report further provides a competitive benchmarking of leading players in the industry such as NICE, Verint, HP Autonomy, CallMiner, and Nexidia in terms of their product offerings, key strategies, and operational parameters. The United Kingdom speech analytics market report provides the United Kingdom market trends, overall adoption scenarios, competitive landscape and key drivers, restraints, and opportunities in this market. The United Kingdom Speech Analytics market report aims in estimating the current size and the future growth potential of this market across the different applications, verticals, and regions.
Report Options
We have the following market segmentation in our United Kingdom speech analytics market report:
- By Applications
- Business process management, agent performance management, customer experience management, market intelligence management, and risk and compliance management
- By Solutions
- Speech engine, indexing and analysis software, query engine, and reports and dashboards
- By Services
- Professional service and support and maintenance service
- By Verticals
- BFSI, healthcare, insurance, government, consumer goods and retail, transportation and logistics, manufacturing, and IT and telecommunications
Customization Options
Along with the MMM assessment, customize the report in alignment with your company’s specific needs. Customize to obtain a comprehensive summary of the industry standards and a deep dive analysis of the following parameters:
Solutions Matrix
- Comprehensive analysis and benchmarking of applications and solutions in the speech analytics market
- Evaluation based on parameters like technology, service offerings, pricing, and others
Competitive Benchmarking
- Value-chain evaluation using events, developments, market data for vendors in the market ecosystem, across various industrial verticals, market segmentation, and categorization
- Uncover hidden opportunities by connecting related markets using cascaded value chain analysis. For instance, we can qualify the growth in the speech analytics market due to the corresponding growth in the big data market
Vendor Landscaping
- Vendor market watch and predictions, vendor market shares and offerings, categorization of adoption trends and market dominance (Leaders, Challengers, Followers, Nichers)
- Study of strategy leading to geographic expansion of the companies
R&D Watch
- Track market movements in R&D space. For instance, algorithm optimization firms, statistical analysis firms, deep learning firms, academic institutions (tier-1 firms and major emphasis on tier-2/3 firms)
Client Tracker
- Listing and analysis of deals, case studies, R&D investments, events, discussion forums, alliances and partners of tier-1 and tier-2/3 vendors for the last 3 years
Vertical Analysis
- Analysis of different industrial verticals by technologies and solutions
- Industry verticals: healthcare, BFSI, retail, manufacturing, transportation and logistics, and IT and telecom
Market Data Tracker
- Country-specific market forecast and analysis
- Identification of key end-user segments by country
1 Introduction
1.1 Objective of the study
1.2 Market Definitions
1.3 Market Segmentation & Aspects Covered
1.4 Research Methodology
1.4.1 Assumptions (Market Size, Forecast, etc)
2 Executive Summary
3 Market Overview
4 Speech Analytics-United Kingdom, By Segments
4.1 Speech Analytic Solutions-United Kingdom
4.1.1 Speech Analytic Solutions-United Kingdom, By Industries
4.1.1.1 Speech Analytic Solutions-United Kingdom-IT Business (ICT)
4.1.1.2 Speech Analytic Solutions-United Kingdom-Banking,Financial Services and Insurance (BFSI) (ICT)
4.1.1.3 Speech Analytic Solutions-United Kingdom-Energy and Utilities (ICT)
4.1.1.4 Speech Analytic Solutions-United Kingdom-Outsourcing (ICT)
4.1.1.5 Speech Analytic Solutions-United Kingdom-Healthcare and Life Science (ICT)
4.1.1.6 Speech Analytic Solutions-United Kingdom-Aerospace and Defense (ICT)
4.1.1.7 Speech Analytic Solutions-United Kingdom-Travel and Tourism (ICT)
4.1.1.8 Speech Analytic Solutions-United Kingdom-Retail and Wholesale Distribution (ICT)
4.1.1.9 Speech Analytic Solutions-United Kingdom-Transportation and Logistics (ICT)
4.1.1.10 Speech Analytic Solutions-United Kingdom-Manufacturing (ICT)
4.1.1.11 Speech Analytic Solutions-United Kingdom-Media and Entertainment (ICT)
4.1.1.12 Speech Analytic Solutions-United Kingdom-Others-(Industries)
4.1.2 Speech Analytic Solutions-United Kingdom, By Types
4.1.2.1 Query Engine-United Kingdom
4.1.2.2 Indexing and Analysis Software-United Kingdom
4.1.2.3 Others Speech Analytic-United Kingdom
4.1.2.4 Reports and Dashboards-United Kingdom
4.1.2.5 Speech Engine-United Kingdom
4.2 Speech Analytic Services-United Kingdom
4.2.1 Speech Analytic Services-United Kingdom, By Services
4.2.1.1 Speech Analytic Services-United Kingdom-Consulting
4.2.1.2 Speech Analytic Services-United Kingdom-Support and Maintenance
4.2.2 Speech Analytic Services-United Kingdom, By Industries
4.2.2.1 Speech Analytic Services-United Kingdom-IT Business (ICT)
4.2.2.2 Speech Analytic Services-United Kingdom-Banking,Financial Services and Insurance (BFSI) (ICT)
4.2.2.3 Speech Analytic Services-United Kingdom-Energy and Utilities (ICT)
4.2.2.4 Speech Analytic Services-United Kingdom-Outsourcing (ICT)
4.2.2.5 Speech Analytic Services-United Kingdom-Healthcare and Life Science (ICT)
4.2.2.6 Speech Analytic Services-United Kingdom-Aerospace and Defense (ICT)
4.2.2.7 Speech Analytic Services-United Kingdom-Retail and Wholesale Distribution (ICT)
4.2.2.8 Speech Analytic Services-United Kingdom-Travel and Tourism (ICT)
4.2.2.9 Speech Analytic Services-United Kingdom-Transportation and Logistics (ICT)
4.2.2.10 Speech Analytic Services-United Kingdom-Manufacturing (ICT)
4.2.2.11 Speech Analytic Services-United Kingdom-Media and Entertainment (ICT)
4.2.2.12 Speech Analytic Services-United Kingdom-Others-(Industries)
5 Speech Analytics-United Kingdom, By Applications
5.1 Agent Performance Management-United Kingdom
5.1.1 Agent Performance Management-United Kingdom, By Industries
5.1.1.1 Agent Performance Management-IT Business (ICT)-United Kingdom
5.1.1.2 Agent Performance Management-Telecommunication (ICT)-United Kingdom
5.1.1.3 Agent Performance Management-Banking,Financial Services and Insurance (BFSI) (ICT)-United Kingdom
5.1.1.4 Agent Performance Management-United Kingdom-Outsourcing (ICT)
5.1.1.5 Agent Performance Management-Education (ICT)-United Kingdom
5.1.1.6 Agent Performance Management-Energy and Utilities (ICT)-United Kingdom
5.1.1.7 Agent Performance Management-Healthcare and Life Science (ICT)-United Kingdom
5.1.1.8 Agent Performance Management-Travel and Tourism (ICT)-United Kingdom
5.1.1.9 Agent Performance Management-Aerospace and Defense (ICT)-United Kingdom
5.1.1.10 Agent Performance Management-Government (ICT)-United Kingdom
5.1.1.11 Agent Performance Management-Media and Entertainment (ICT)-United Kingdom
5.1.1.12 Agent Performance Management-Transportation and Logistics (ICT)-United Kingdom
5.1.1.13 Agent Performance Management-Manufacturing (ICT)-United Kingdom
5.1.1.14 Agent Performance Management-Others-(Industries)-United Kingdom
5.1.1.15 Agent Performance Management-Retail and Wholesale Distribution (ICT)-United Kingdom
5.2 Market Intelligence Management-United Kingdom
5.2.1 Market Intelligence Management-United Kingdom, By Industries
5.2.1.1 Market Intelligence Management-IT Business (ICT)-United Kingdom
5.2.1.2 Market Intelligence Management-Telecommunication (ICT)-United Kingdom
5.2.1.3 Market Intelligence Management-Banking,Financial Services and Insurance (BFSI) (ICT)-United Kingdom
5.2.1.4 Market Intelligence Management-Energy and Utilities (ICT)-United Kingdom
5.2.1.5 Market Intelligence Management-United Kingdom-Outsourcing (ICT)
5.2.1.6 Market Intelligence Management-Education (ICT)-United Kingdom
5.2.1.7 Market Intelligence Management-Healthcare and Life Science (ICT)-United Kingdom
5.2.1.8 Market Intelligence Management-Travel and Tourism (ICT)-United Kingdom
5.2.1.9 Market Intelligence Management-Transportation and Logistics (ICT)-United Kingdom
5.2.1.10 Market Intelligence Management-Manufacturing (ICT)-United Kingdom
5.2.1.11 Market Intelligence Management-Others-(Industries)-United Kingdom
5.2.1.12 Market Intelligence Management-Media and Entertainment (ICT)-United Kingdom
5.2.1.13 Market Intelligence Management-Aerospace and Defense (ICT)-United Kingdom
5.2.1.14 Market Intelligence Management-Government (ICT)-United Kingdom
5.2.1.15 Market Intelligence Management-Retail and Wholesale Distribution (ICT)-United Kingdom
5.3 Risk and Compliance Management-United Kingdom
5.3.1 Risk and Compliance Management-United Kingdom, By Industries
5.3.1.1 Risk and Compliance Management-Energy and Utilities (ICT)-United Kingdom
5.3.1.2 Risk and Compliance Management-IT Business (ICT)-United Kingdom
5.3.1.3 Risk and Compliance Management-Telecommunication (ICT)-United Kingdom
5.3.1.4 Risk and Compliance Management-Aerospace and Defense (ICT)-United Kingdom
5.3.1.5 Risk and Compliance Management-Government (ICT)-United Kingdom
5.3.1.6 Risk and Compliance Management-Banking,Financial Services and Insurance (BFSI) (ICT)-United Kingdom
5.3.1.7 Risk and Compliance Management-United Kingdom-Outsourcing (ICT)
5.3.1.8 Risk and Compliance Management-Education (ICT)-United Kingdom
5.3.1.9 Risk and Compliance Management-Healthcare and Life Science (ICT)-United Kingdom
5.3.1.10 Risk and Compliance Management-Transportation and Logistics (ICT)-United Kingdom
5.3.1.11 Risk and Compliance Management-Manufacturing (ICT)-United Kingdom
5.3.1.12 Risk and Compliance Management-Travel and Tourism (ICT)-United Kingdom
5.3.1.13 Risk and Compliance Management-Media and Entertainment (ICT)-United Kingdom
5.3.1.14 Risk and Compliance Management-Others-(Industries)-United Kingdom
5.3.1.15 Risk and Compliance Management-Retail and Wholesale Distribution (ICT)-United Kingdom
5.4 Customer Experience Management-United Kingdom
5.4.1 Customer Experience Management-United Kingdom, By Industries
5.4.1.1 Customer Experience Management-Banking,Financial Services and Insurance (BFSI) (ICT)-United Kingdom
5.4.1.2 Customer Experience Management-United Kingdom-Outsourcing (ICT)
5.4.1.3 Customer Experience Management-Education (ICT)-United Kingdom
5.4.1.4 Customer Experience Management-IT Business (ICT)-United Kingdom
5.4.1.5 Customer Experience Management-Telecommunication (ICT)-United Kingdom
5.4.1.6 Customer Experience Management-Energy and Utilities (ICT)-United Kingdom
5.4.1.7 Customer Experience Management-Travel and Tourism (ICT)-United Kingdom
5.4.1.8 Customer Experience Management-Healthcare and Life Science (ICT)-United Kingdom
5.4.1.9 Customer Experience Management-Aerospace and Defense (ICT)-United Kingdom
5.4.1.10 Customer Experience Management-Government (ICT)-United Kingdom
5.4.1.11 Customer Experience Management-Manufacturing (ICT)-United Kingdom
5.4.1.12 Customer Experience Management-Media and Entertainment (ICT)-United Kingdom
5.4.1.13 Customer Experience Management-Transportation and Logistics (ICT)-United Kingdom
5.4.1.14 Customer Experience Management-Others-(Industries)-United Kingdom
5.4.1.15 Customer Experience Management-Retail and Wholesale Distribution (ICT)-United Kingdom
5.5 Business Process Management (Speech Analytics)-United Kingdom
5.5.1 Business Process Management (Speech Analytics)-United Kingdom, By Industries
5.5.1.1 Business Process Management (Speech Analytics)-Energy and Utilities (ICT)-United Kingdom
5.5.1.2 Business Process Management (Speech Analytics)-United Kingdom-IT Business (ICT)
5.5.1.3 Business Process Management (Speech Analytics)-Telecommunication (ICT)-United Kingdom
5.5.1.4 Business Process Management (Speech Analytics)-Banking,Financial Services and Insurance (BFSI) (ICT)-United Kingdom
5.5.1.5 Business Process Management (Speech Analytics)-United Kingdom-Outsourcing (ICT)
5.5.1.6 Business Process Management (Speech Analytics)-Education (ICT)-United Kingdom
5.5.1.7 Business Process Management (Speech Analytics)-Healthcare and Life Science (ICT)-United Kingdom
5.5.1.8 Business Process Management (Speech Analytics)-Government (ICT)-United Kingdom
5.5.1.9 Business Process Management (Speech Analytics)-United Kingdom-Aerospace and Defense (ICT)
5.5.1.10 Business Process Management (Speech Analytics)-Transportation and Logistics (ICT)-United Kingdom
5.5.1.11 Business Process Management (Speech Analytics)-Manufacturing (ICT)-United Kingdom
5.5.1.12 Business Process Management (Speech Analytics)-Travel and Tourism (ICT)-United Kingdom
5.5.1.13 Business Process Management (Speech Analytics)-Others-(Industries)-United Kingdom
5.5.1.14 Business Process Management (Speech Analytics)-Media and Entertainment (ICT)-United Kingdom
5.5.1.15 Business Process Management (Speech Analytics)-Retail and Wholesale Distribution (ICT)-United Kingdom
5.6 Others (speech Analytics)-United Kingdom
5.6.1 Others (speech Analytics)-United Kingdom, By Industries
5.6.1.1 Others (speech Analytics)-Telecommunication (ICT)-United Kingdom
5.6.1.2 Others (speech Analytics)-United Kingdom-IT Business (ICT)
5.6.1.3 Others (speech Analytics)-Banking,Financial Services and Insurance (BFSI) (ICT)-United Kingdom
5.6.1.4 Others (speech Analytics)-United Kingdom-Outsourcing (ICT)
5.6.1.5 Others (speech Analytics)-Education (ICT)-United Kingdom
5.6.1.6 Others (speech Analytics)-Energy and Utilities (ICT)-United Kingdom
5.6.1.7 Others (speech Analytics)-Healthcare and Life Science (ICT)-United Kingdom
5.6.1.8 Others (speech Analytics)-Government (ICT)-United Kingdom
5.6.1.9 Others (speech Analytics)-United Kingdom-Aerospace and Defense (ICT)
5.6.1.10 Others (speech Analytics)-Travel and Tourism (ICT)-United Kingdom
5.6.1.11 Others (speech Analytics)-Transportation and Logistics (ICT)-United Kingdom
5.6.1.12 Others (speech Analytics)-Manufacturing (ICT)-United Kingdom
5.6.1.13 Others (speech Analytics)-Media and Entertainment (ICT)-United Kingdom
5.6.1.14 Others (speech Analytics)-Others-(Industries)-United Kingdom
5.6.1.15 Others (speech Analytics)-Retail and Wholesale Distribution (ICT)-United Kingdom
6 Speech Analytics-United Kingdom, By Services
6.1 Speech Analytics-Consulting-United Kingdom
6.1.1 Speech Analytics-Consulting-United Kingdom, By Industries
6.1.1.1 Speech Analytics-United Kingdom-IT Business (ICT)-Consulting
6.1.1.2 Speech Analytics-Consulting-Banking,Financial Services and Insurance (BFSI) (ICT)-United Kingdom
6.1.1.3 Speech Analytics-Consulting-Energy and Utilities (ICT)-United Kingdom
6.1.1.4 Speech Analytics-United Kingdom-Outsourcing (ICT)-Consulting
6.1.1.5 Speech Analytics-Consulting-Healthcare and Life Science (ICT)-United Kingdom
6.1.1.6 Speech Analytics-Consulting-Government (ICT)-United Kingdom
6.1.1.7 Speech Analytics-Consulting-Telecommunication (ICT)-United Kingdom
6.1.1.8 Speech Analytics-Consulting-Travel and Tourism (ICT)-United Kingdom
6.1.1.9 Speech Analytics-Consulting-Transportation and Logistics (ICT)-United Kingdom
6.1.1.10 Speech Analytics-Consulting-Education (ICT)-United Kingdom
6.1.1.11 Speech Analytics-Consulting-Manufacturing (ICT)-United Kingdom
6.1.1.12 Speech Analytics-Consulting-Media and Entertainment (ICT)-United Kingdom
6.1.1.13 Speech Analytics-Consulting-Others-(Industries)-United Kingdom
6.1.1.14 Speech Analytics-Consulting-Retail and Wholesale Distribution (ICT)-United Kingdom
6.1.2 Speech Analytics-Consulting-United Kingdom, By Segments
6.1.2.1 Speech Analytic Services-United Kingdom-Consulting
6.2 Speech Analytics-Support and Maintenance -United Kingdom
6.2.1 Speech Analytics-Support and Maintenance -United Kingdom, By Industries
6.2.1.1 Speech Analytics-United Kingdom-IT Business (ICT)-Support and Maintenance
6.2.1.2 Speech Analytics-Support and Maintenance -Banking,Financial Services and Insurance (BFSI) (ICT)-United Kingdom
6.2.1.3 Speech Analytics-Support and Maintenance -Energy and Utilities (ICT)-United Kingdom
6.2.1.4 Speech Analytics-United Kingdom-Outsourcing (ICT)-Support and Maintenance
6.2.1.5 Speech Analytics-Support and Maintenance -Healthcare and Life Science (ICT)-United Kingdom
6.2.1.6 Speech Analytics-Support and Maintenance -Government (ICT)-United Kingdom
6.2.1.7 Speech Analytics-Support and Maintenance -Telecommunication (ICT)-United Kingdom
6.2.1.8 Speech Analytics-Support and Maintenance -Travel and Tourism (ICT)-United Kingdom
6.2.1.9 Speech Analytics-Support and Maintenance -Transportation and Logistics (ICT)-United Kingdom
6.2.1.10 Speech Analytics-Support and Maintenance -Education (ICT)-United Kingdom
6.2.1.11 Speech Analytics-Support and Maintenance -Manufacturing (ICT)-United Kingdom
6.2.1.12 Speech Analytics-Support and Maintenance -Media and Entertainment (ICT)-United Kingdom
6.2.1.13 Speech Analytics-Support and Maintenance -Others-(Industries)-United Kingdom
6.2.1.14 Speech Analytics-Support and Maintenance -Retail and Wholesale Distribution (ICT)-United Kingdom
6.2.2 Speech Analytics-Support and Maintenance -United Kingdom, By Segments
6.2.2.1 Speech Analytic Services-United Kingdom-Support and Maintenance
7 Speech Analytics-United Kingdom, By Industries
7.1 Speech Analytics-IT Business (ICT)-United Kingdom
7.1.1 Speech Analytics-IT Business (ICT)-United Kingdom, By Services
7.1.1.1 Speech Analytics-United Kingdom-IT Business (ICT)-Consulting
7.1.1.2 Speech Analytics-United Kingdom-IT Business (ICT)-Support and Maintenance
7.1.2 Speech Analytics-IT Business (ICT)-United Kingdom, By Industries
7.1.2.1 Speech Analytics-United Kingdom-Outsourcing (ICT)
7.1.3 Speech Analytics-IT Business (ICT)-United Kingdom, By Applications
7.1.3.1 Agent Performance Management-IT Business (ICT)-United Kingdom
7.1.3.2 Customer Experience Management-IT Business (ICT)-United Kingdom
7.1.3.3 Market Intelligence Management-IT Business (ICT)-United Kingdom
7.1.3.4 Risk and Compliance Management-IT Business (ICT)-United Kingdom
7.1.3.5 Business Process Management (Speech Analytics)-United Kingdom-IT Business (ICT)
7.1.3.6 Others (speech Analytics)-United Kingdom-IT Business (ICT)
7.1.4 Speech Analytics-IT Business (ICT)-United Kingdom, By Segments
7.1.4.1 Speech Analytic Solutions-United Kingdom-IT Business (ICT)
7.1.4.2 Speech Analytic Services-United Kingdom-IT Business (ICT)
7.2 Speech Analytics-Banking,Financial Services and Insurance (BFSI) (ICT)-United Kingdom
7.2.1 Speech Analytics-Banking,Financial Services and Insurance (BFSI) (ICT)-United Kingdom, By Services
7.2.1.1 Speech Analytics-Consulting-Banking,Financial Services and Insurance (BFSI) (ICT)-United Kingdom
7.2.1.2 Speech Analytics-Support and Maintenance -Banking,Financial Services and Insurance (BFSI) (ICT)-United Kingdom
7.2.2 Speech Analytics-Banking,Financial Services and Insurance (BFSI) (ICT)-United Kingdom, By Applications
7.2.2.1 Agent Performance Management-Banking,Financial Services and Insurance (BFSI) (ICT)-United Kingdom
7.2.2.2 Customer Experience Management-Banking,Financial Services and Insurance (BFSI) (ICT)-United Kingdom
7.2.2.3 Market Intelligence Management-Banking,Financial Services and Insurance (BFSI) (ICT)-United Kingdom
7.2.2.4 Risk and Compliance Management-Banking,Financial Services and Insurance (BFSI) (ICT)-United Kingdom
7.2.2.5 Business Process Management (Speech Analytics)-Banking,Financial Services and Insurance (BFSI) (ICT)-United Kingdom
7.2.2.6 Others (speech Analytics)-Banking,Financial Services and Insurance (BFSI) (ICT)-United Kingdom
7.2.3 Speech Analytics-Banking,Financial Services and Insurance (BFSI) (ICT)-United Kingdom, By Segments
7.2.3.1 Speech Analytic Solutions-United Kingdom-Banking,Financial Services and Insurance (BFSI) (ICT)
7.2.3.2 Speech Analytic Services-United Kingdom-Banking,Financial Services and Insurance (BFSI) (ICT)
7.3 Speech Analytics-Energy and Utilities (ICT)-United Kingdom
7.3.1 Speech Analytics-Energy and Utilities (ICT)-United Kingdom, By Services
7.3.1.1 Speech Analytics-Consulting-Energy and Utilities (ICT)-United Kingdom
7.3.1.2 Speech Analytics-Support and Maintenance -Energy and Utilities (ICT)-United Kingdom
7.3.2 Speech Analytics-Energy and Utilities (ICT)-United Kingdom, By Applications
7.3.2.1 Agent Performance Management-Energy and Utilities (ICT)-United Kingdom
7.3.2.2 Customer Experience Management-Energy and Utilities (ICT)-United Kingdom
7.3.2.3 Market Intelligence Management-Energy and Utilities (ICT)-United Kingdom
7.3.2.4 Risk and Compliance Management-Energy and Utilities (ICT)-United Kingdom
7.3.2.5 Business Process Management (Speech Analytics)-Energy and Utilities (ICT)-United Kingdom
7.3.2.6 Others (speech Analytics)-Energy and Utilities (ICT)-United Kingdom
7.3.3 Speech Analytics-Energy and Utilities (ICT)-United Kingdom, By Segments
7.3.3.1 Speech Analytic Solutions-United Kingdom-Energy and Utilities (ICT)
7.3.3.2 Speech Analytic Services-United Kingdom-Energy and Utilities (ICT)
7.4 Speech Analytics-United Kingdom-Outsourcing (ICT)
7.4.1 Speech Analytics-United Kingdom-Outsourcing (ICT), By Services
7.4.1.1 Speech Analytics-United Kingdom-Outsourcing (ICT)-Consulting
7.4.1.2 Speech Analytics-United Kingdom-Outsourcing (ICT)-Support and Maintenance
7.4.2 Speech Analytics-United Kingdom-Outsourcing (ICT), By Applications
7.4.2.1 Agent Performance Management-United Kingdom-Outsourcing (ICT)
7.4.2.2 Risk and Compliance Management-United Kingdom-Outsourcing (ICT)
7.4.2.3 Business Process Management (Speech Analytics)-United Kingdom-Outsourcing (ICT)
7.4.2.4 Market Intelligence Management-United Kingdom-Outsourcing (ICT)
7.4.2.5 Customer Experience Management-United Kingdom-Outsourcing (ICT)
7.4.2.6 Others (speech Analytics)-United Kingdom-Outsourcing (ICT)
7.4.3 Speech Analytics-United Kingdom-Outsourcing (ICT), By Segments
7.4.3.1 Speech Analytic Solutions-United Kingdom-Outsourcing (ICT)
7.4.3.2 Speech Analytic Services-United Kingdom-Outsourcing (ICT)
7.5 Speech Analytics-Healthcare and Life Science (ICT)-United Kingdom
7.5.1 Speech Analytics-Healthcare and Life Science (ICT)-United Kingdom, By Services
7.5.1.1 Speech Analytics-Consulting-Healthcare and Life Science (ICT)-United Kingdom
7.5.1.2 Speech Analytics-Support and Maintenance -Healthcare and Life Science (ICT)-United Kingdom
7.5.2 Speech Analytics-Healthcare and Life Science (ICT)-United Kingdom, By Applications
7.5.2.1 Agent Performance Management-Healthcare and Life Science (ICT)-United Kingdom
7.5.2.2 Customer Experience Management-Healthcare and Life Science (ICT)-United Kingdom
7.5.2.3 Market Intelligence Management-Healthcare and Life Science (ICT)-United Kingdom
7.5.2.4 Risk and Compliance Management-Healthcare and Life Science (ICT)-United Kingdom
7.5.2.5 Business Process Management (Speech Analytics)-Healthcare and Life Science (ICT)-United Kingdom
7.5.2.6 Others (speech Analytics)-Healthcare and Life Science (ICT)-United Kingdom
7.5.3 Speech Analytics-Healthcare and Life Science (ICT)-United Kingdom, By Segments
7.5.3.1 Speech Analytic Solutions-United Kingdom-Healthcare and Life Science (ICT)
7.5.3.2 Speech Analytic Services-United Kingdom-Healthcare and Life Science (ICT)
7.6 Speech Analytics-Aerospace and Defense (ICT)-United Kingdom
7.6.1 Speech Analytics-Aerospace and Defense (ICT)-United Kingdom, By Applications
7.6.1.1 Agent Performance Management-Aerospace and Defense (ICT)-United Kingdom
7.6.1.2 Customer Experience Management-Aerospace and Defense (ICT)-United Kingdom
7.6.1.3 Market Intelligence Management-Aerospace and Defense (ICT)-United Kingdom
7.6.1.4 Risk and Compliance Management-Aerospace and Defense (ICT)-United Kingdom
7.6.1.5 Business Process Management (Speech Analytics)-United Kingdom-Aerospace and Defense (ICT)
7.6.1.6 Others (speech Analytics)-United Kingdom-Aerospace and Defense (ICT)
7.6.2 Speech Analytics-Aerospace and Defense (ICT)-United Kingdom, By Segments
7.6.2.1 Speech Analytic Solutions-United Kingdom-Aerospace and Defense (ICT)
7.6.2.2 Speech Analytic Services-United Kingdom-Aerospace and Defense (ICT)
7.7 Speech Analytics-Government (ICT)-United Kingdom
7.7.1 Speech Analytics-Government (ICT)-United Kingdom, By Services
7.7.1.1 Speech Analytics-Consulting-Government (ICT)-United Kingdom
7.7.1.2 Speech Analytics-Support and Maintenance -Government (ICT)-United Kingdom
7.7.2 Speech Analytics-Government (ICT)-United Kingdom, By Applications
7.7.2.1 Agent Performance Management-Government (ICT)-United Kingdom
7.7.2.2 Risk and Compliance Management-Government (ICT)-United Kingdom
7.7.2.3 Business Process Management (Speech Analytics)-Government (ICT)-United Kingdom
7.7.2.4 Market Intelligence Management-Government (ICT)-United Kingdom
7.7.2.5 Customer Experience Management-Government (ICT)-United Kingdom
7.7.2.6 Others (speech Analytics)-Government (ICT)-United Kingdom
7.8 Speech Analytics-Travel and Tourism (ICT)-United Kingdom
7.8.1 Speech Analytics-Travel and Tourism (ICT)-United Kingdom, By Services
7.8.1.1 Speech Analytics-Consulting-Travel and Tourism (ICT)-United Kingdom
7.8.1.2 Speech Analytics-Support and Maintenance -Travel and Tourism (ICT)-United Kingdom
7.8.2 Speech Analytics-Travel and Tourism (ICT)-United Kingdom, By Applications
7.8.2.1 Agent Performance Management-Travel and Tourism (ICT)-United Kingdom
7.8.2.2 Risk and Compliance Management-Travel and Tourism (ICT)-United Kingdom
7.8.2.3 Business Process Management (Speech Analytics)-Travel and Tourism (ICT)-United Kingdom
7.8.2.4 Market Intelligence Management-Travel and Tourism (ICT)-United Kingdom
7.8.2.5 Customer Experience Management-Travel and Tourism (ICT)-United Kingdom
7.8.2.6 Others (speech Analytics)-Travel and Tourism (ICT)-United Kingdom
7.8.3 Speech Analytics-Travel and Tourism (ICT)-United Kingdom, By Segments
7.8.3.1 Speech Analytic Solutions-United Kingdom-Travel and Tourism (ICT)
7.8.3.2 Speech Analytic Services-United Kingdom-Travel and Tourism (ICT)
7.9 Speech Analytics-Transportation and Logistics (ICT)-United Kingdom
7.9.1 Speech Analytics-Transportation and Logistics (ICT)-United Kingdom, By Services
7.9.1.1 Speech Analytics-Consulting-Transportation and Logistics (ICT)-United Kingdom
7.9.1.2 Speech Analytics-Support and Maintenance -Transportation and Logistics (ICT)-United Kingdom
7.9.2 Speech Analytics-Transportation and Logistics (ICT)-United Kingdom, By Applications
7.9.2.1 Agent Performance Management-Transportation and Logistics (ICT)-United Kingdom
7.9.2.2 Customer Experience Management-Transportation and Logistics (ICT)-United Kingdom
7.9.2.3 Market Intelligence Management-Transportation and Logistics (ICT)-United Kingdom
7.9.2.4 Risk and Compliance Management-Transportation and Logistics (ICT)-United Kingdom
7.9.2.5 Business Process Management (Speech Analytics)-Transportation and Logistics (ICT)-United Kingdom
7.9.2.6 Others (speech Analytics)-Transportation and Logistics (ICT)-United Kingdom
7.9.3 Speech Analytics-Transportation and Logistics (ICT)-United Kingdom, By Segments
7.9.3.1 Speech Analytic Solutions-United Kingdom-Transportation and Logistics (ICT)
7.9.3.2 Speech Analytic Services-United Kingdom-Transportation and Logistics (ICT)
7.10 Speech Analytics-Manufacturing (ICT)-United Kingdom
7.10.1 Speech Analytics-Manufacturing (ICT)-United Kingdom, By Services
7.10.1.1 Speech Analytics-Consulting-Manufacturing (ICT)-United Kingdom
7.10.1.2 Speech Analytics-Support and Maintenance -Manufacturing (ICT)-United Kingdom
7.10.2 Speech Analytics-Manufacturing (ICT)-United Kingdom, By Applications
7.10.2.1 Agent Performance Management-Manufacturing (ICT)-United Kingdom
7.10.2.2 Customer Experience Management-Manufacturing (ICT)-United Kingdom
7.10.2.3 Market Intelligence Management-Manufacturing (ICT)-United Kingdom
7.10.2.4 Risk and Compliance Management-Manufacturing (ICT)-United Kingdom
7.10.2.5 Business Process Management (Speech Analytics)-Manufacturing (ICT)-United Kingdom
7.10.2.6 Others (speech Analytics)-Manufacturing (ICT)-United Kingdom
7.10.3 Speech Analytics-Manufacturing (ICT)-United Kingdom, By Segments
7.10.3.1 Speech Analytic Solutions-United Kingdom-Manufacturing (ICT)
7.10.3.2 Speech Analytic Services-United Kingdom-Manufacturing (ICT)
7.11 Speech Analytics-Media and Entertainment (ICT)-United Kingdom
7.11.1 Speech Analytics-Media and Entertainment (ICT)-United Kingdom, By Services
7.11.1.1 Speech Analytics-Consulting-Media and Entertainment (ICT)-United Kingdom
7.11.1.2 Speech Analytics-Support and Maintenance -Media and Entertainment (ICT)-United Kingdom
7.11.2 Speech Analytics-Media and Entertainment (ICT)-United Kingdom, By Applications
7.11.2.1 Agent Performance Management-Media and Entertainment (ICT)-United Kingdom
7.11.2.2 Customer Experience Management-Media and Entertainment (ICT)-United Kingdom
7.11.2.3 Market Intelligence Management-Media and Entertainment (ICT)-United Kingdom
7.11.2.4 Risk and Compliance Management-Media and Entertainment (ICT)-United Kingdom
7.11.2.5 Business Process Management (Speech Analytics)-Media and Entertainment (ICT)-United Kingdom
7.11.2.6 Others (speech Analytics)-Media and Entertainment (ICT)-United Kingdom
7.11.3 Speech Analytics-Media and Entertainment (ICT)-United Kingdom, By Segments
7.11.3.1 Speech Analytic Solutions-United Kingdom-Media and Entertainment (ICT)
7.11.3.2 Speech Analytic Services-United Kingdom-Media and Entertainment (ICT)
7.12 Speech Analytics-Others-(Industries)-United Kingdom
7.12.1 Speech Analytics-Others-(Industries)-United Kingdom, By Services
7.12.1.1 Speech Analytics-Consulting-Others-(Industries)-United Kingdom
7.12.1.2 Speech Analytics-Support and Maintenance -Others-(Industries)-United Kingdom
7.12.2 Speech Analytics-Others-(Industries)-United Kingdom, By Applications
7.12.2.1 Agent Performance Management-Others-(Industries)-United Kingdom
7.12.2.2 Risk and Compliance Management-Others-(Industries)-United Kingdom
7.12.2.3 Business Process Management (Speech Analytics)-Others-(Industries)-United Kingdom
7.12.2.4 Market Intelligence Management-Others-(Industries)-United Kingdom
7.12.2.5 Customer Experience Management-Others-(Industries)-United Kingdom
7.12.2.6 Others (speech Analytics)-Others-(Industries)-United Kingdom
7.12.3 Speech Analytics-Others-(Industries)-United Kingdom, By Segments
7.12.3.1 Speech Analytic Solutions-United Kingdom-Others-(Industries)
7.12.3.2 Speech Analytic Services-United Kingdom-Others-(Industries)
7.13 Speech Analytics-Retail and Wholesale Distribution (ICT)-United Kingdom
7.13.1 Speech Analytics-Retail and Wholesale Distribution (ICT)-United Kingdom, By Services
7.13.1.1 Speech Analytics-Consulting-Retail and Wholesale Distribution (ICT)-United Kingdom
7.13.1.2 Speech Analytics-Support and Maintenance -Retail and Wholesale Distribution (ICT)-United Kingdom
7.13.2 Speech Analytics-Retail and Wholesale Distribution (ICT)-United Kingdom, By Applications
7.13.2.1 Agent Performance Management-Retail and Wholesale Distribution (ICT)-United Kingdom
7.13.2.2 Customer Experience Management-Retail and Wholesale Distribution (ICT)-United Kingdom
7.13.2.3 Market Intelligence Management-Retail and Wholesale Distribution (ICT)-United Kingdom
7.13.2.4 Risk and Compliance Management-Retail and Wholesale Distribution (ICT)-United Kingdom
7.13.2.5 Business Process Management (Speech Analytics)-Retail and Wholesale Distribution (ICT)-United Kingdom
7.13.2.6 Others (speech Analytics)-Retail and Wholesale Distribution (ICT)-United Kingdom
7.13.3 Speech Analytics-Retail and Wholesale Distribution (ICT)-United Kingdom, By Segments
7.13.3.1 Speech Analytic Solutions-United Kingdom-Retail and Wholesale Distribution (ICT)
7.13.3.2 Speech Analytic Services-United Kingdom-Retail and Wholesale Distribution (ICT)
7.14 Speech Analytics-Education (ICT)-United Kingdom
7.14.1 Speech Analytics-Education (ICT)-United Kingdom, By Services
7.14.1.1 Speech Analytics-Consulting-Education (ICT)-United Kingdom
7.14.1.2 Speech Analytics-Support and Maintenance -Education (ICT)-United Kingdom
7.14.2 Speech Analytics-Education (ICT)-United Kingdom, By Applications
7.14.2.1 Agent Performance Management-Education (ICT)-United Kingdom
7.14.2.2 Risk and Compliance Management-Education (ICT)-United Kingdom
7.14.2.3 Business Process Management (Speech Analytics)-Education (ICT)-United Kingdom
7.14.2.4 Market Intelligence Management-Education (ICT)-United Kingdom
7.14.2.5 Customer Experience Management-Education (ICT)-United Kingdom
7.14.2.6 Others (speech Analytics)-Education (ICT)-United Kingdom
7.15 Speech Analytics-Telecommunication (ICT)-United Kingdom
7.15.1 Speech Analytics-Telecommunication (ICT)-United Kingdom, By Services
7.15.1.1 Speech Analytics-Consulting-Telecommunication (ICT)-United Kingdom
7.15.1.2 Speech Analytics-Support and Maintenance -Telecommunication (ICT)-United Kingdom
7.15.2 Speech Analytics-Telecommunication (ICT)-United Kingdom, By Applications
7.15.2.1 Agent Performance Management-Telecommunication (ICT)-United Kingdom
7.15.2.2 Risk and Compliance Management-Telecommunication (ICT)-United Kingdom
7.15.2.3 Business Process Management (Speech Analytics)-Telecommunication (ICT)-United Kingdom
7.15.2.4 Market Intelligence Management-Telecommunication (ICT)-United Kingdom
7.15.2.5 Customer Experience Management-Telecommunication (ICT)-United Kingdom
7.15.2.6 Others (speech Analytics)-Telecommunication (ICT)-United Kingdom
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