The Report “Asia-Pacific Unified Communication as a Service (UCaaS) Market By Component (Telephony), By Organization Size (Small Businesses, Large Enterprises), By Vertical (Bfsi, Telecom & It), By Country (Australia, China, Singapore & New Zealand) - Analysis And Forecast To 2020” is estimated to reach $3.88 billion by 2020, growing at a CAGR of 12.5% from 2015 to 2020.
Browse through the TOC of the Asia-Pacific Unified Communication as a Service (UCaaS) Market for an analysis of industry trends and segments, with the help of various tables and figures.
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The low deployment and service cost along with enticing UC package deals, easy integration of multiple communication tools into one platform, growing preference of pay-per-use model, and data security have given rise to the concept of unified communication-as-a-service. Today’s business models are becoming complex and require highly efficient tools to communicate and collaborate in order to meet the growing business needs. Unified communications integrate multiple communication tools with the help of a single-user interface and bring together several components such as voice, email, messaging & conferencing, and integrates them with business applications.
In today’s business environment, due to proliferation of mobile devices, huge amount of data is communicated through various multimedia IP networks which could be a real threat for the software industry. In such cases, it becomes easier for attackers to steal crucial information, interrupt on-going services, and to eavesdrop on confidential conversations. With the emergence of UCaaS platform, enterprises are able to use an integrated platform that ensures data security and secure communication. It also empowers each channel to encrypt the information that is being transferred across the networks. As a result, the information cannot be decrypted by malicious attackers.
However, there are some technical issues which are hampering the growth of this market. The call transfer issues between devices is one of the challenges, wherein, certain UC solutions are incapable to transfer calls seamlessly between devices, such as a fixed line to mobile or soft phone. Another significant problem with UC solutions is that no enterprise is sure about the ROI with regard to upgrade of traditional communication systems, that is, PBX and its integration with the UCaaS solutions.
The Asia-Pacific UCaaS market growth is mainly driven by the increasing video conferencing and collaboration solutions services. It is expected to grow from USD 2.16 billion in 2015 to USD 3.88 billion by 2020, at a CAGR of 12.5% from 2015 to 2020. The telephony segment of the Asia-Pacific UCaaS market, by was valued the largest with a market size of USD 679.2 million in 2015. MicroMarketMonitor broadly segments the Asia-Pacific unified communication as-a-service market by vertical into BFSI, consumer goods & retail, telecom & IT, public sector & utilities, logistics & transportation, healthcare, travel & hospitality, and others; by component into telephony, conferencing, unified messaging, collaboration, and platforms & applications; by organization size into large enterprises, enterprises, medium businesses , and small businesses; and by geography into China, Australia, Singapore, New Zealand, and Rest of Asia-Pacific.
In 2015, China accounted for largest market share of 20.2% of the Asia-Pacific unified communication as-a-service market. It is expected to reach USD 817.6 million by 2020, at a CAGR of 13.4%. The Asia-Pacific unified communication as-a-service market is dominated by Mitel Networks Corporation, Avaya Inc., Cisco, Microsoft Corporation, and Vodafone Group Plc.
The report also includes market share and value chain analyses, and market metrics such as drivers and restraints. In addition, it presents a competitive landscape and company profiles of the key players in this market.
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