The Report “North America Operation Business Process as a Service (BPaaS) Market by Process (Digital Asset Management, Order Management, SCM, Business Process Analytics), by Deployment Model (Hosted, On-Premise), by Vertical, by Geography – Analysis & Forecasts to 2019”, is estimated to reach $19,290.0 million by 2019, growing at a CAGR of 7.2% from 2014 to 2019.
Browse through the TOC of the North America Operation BPaaS Market for an analysis of industry trends and segments, with the help of various tables and figures.
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The U.S. held the largest share of the North American operation BPaaS market in 2014, having accounted for a share of 67.0%. The high penetration rate in verticals such as telecommunication & IT, BFSI, retail & wholesale distribution, and healthcare, among others, is among the most important factors driving the operation BPaaS market in the region.
The increasing importance of operational BPaaS can be gauged by the fact that many leading players across the globe are entering into partnership agreements with each other to gain a commendable position in the North American market. Another key strategy adopted by the market players is acquisition, wherein market players are acquiring companies, which are leading providers of cloud, business process outsourcing, and operation BPaaS services.
The exponential increase in the number of outsourcing activities carried out by many large organizations and the use of operational BPaaS to support operations in Business Process Outsourcing (BPO) are among the major driving factors for the growth of the operation BPaaS market in North America. The market is also driven by the development of automated and software-driven outsourcing and the need for cost-effective business processes.
The report provides competitive benchmarking of the leading players in the market, such as Accenture, IBM, Cognizant, Genpact and CSC among others, in terms of product offerings, key strategies, and operational parameters. In addition to this, the report provides market trends, overall adoption scenarios, competitive landscape, key drivers, restraints and opportunities in this market. Furthermore, the report aims at estimating the current size and the future growth potential of this market across the different applications, verticals and regions.
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