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Global Customer Relationship Management (HCIT) Market Research Report

  • Report Code: CU 1000
  • Publish Date: Upcoming
  
Description
Table of Contents
Customer Intelligence
Summary
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Customer Relationship Management (HCIT) and Fraud Detection, Pharmacy Audit And Analysis and Payer Claim Management adds up to total Workflow Solutions market.

Customer Relationship Management (HCIT) can be segmented by Geographies, Companies, Endusers, MacroIndicators, Components, Deployments and Products. Geographies of this market are North America, Europe, Asia and Rest of World. Companies of this market are Cerner Corporation, Other Companies, Oracle Corporation, Aspect Software, Avaya Inc. and Infor. Endusers of this market are Office based Physicians, Hospitals, Emergency Healthcare Service providers, Nurses and Other Healthcare Providers. MacroIndicators of this market are Healthcare Expenditure. Components of this market are Hardware (Healthcare IT), Software (Healthcare IT) and Services (Healthcare IT). Deployments of this market are On-premise, Cloud-based and Web-based. Products of this market are Integrated Customer Relationship Management (HCIT) and Standalone Customer Relationship Management (HCIT).

 

Key Questions Answered

  • What are market estimates and forecasts; which of Customer Relationship Management (HCIT) markets are doing well and which are not?
  • What is the competitive landscape; How companies like Cerner Corporation, Other Companies and Oracle Corporation doing in Customer Relationship Management (HCIT)?
  •  

    What makes our report unique?

    • This report provides market sizing and forecast for the Customer Relationship Management (HCIT) market. It also provides market sizing and forecast along with the drivers/inhibitors/opportunity analysis for each of the micro markets.
    • The report provides deep dive competitive landscape covering the top players such as Cerner Corporation, Other Companies, Oracle Corporation and Aspect Software.
    • The reports provides benchmarking insight on the top players Cerner Corporation, Other Companies, Oracle Corporation and Aspect Software.
    • The report provide competitive intelligence on Cerner Corporation, Other Companies, Oracle Corporation and Aspect Software.
    •  

      Audience for this report

      • Global Customer Relationship Management (HCIT) companies
      • Manufacturing Companies
      • Traders, distributors, and suppliers
      • Governmental and research organizations
      • Associations and industry bodies
      • Technology providers
      •  

        Top developments

        • Infor Expanded Delivery of Manufacturing Solutions through Alliance with Infosys.
        • Infor Expanded Delivery of Manufacturing Solutions through Alliance with Infosys.
        • Infor Expanded Delivery of Manufacturing Solutions through Alliance with Infosys.
        • Infor Partnered with SNS to Expand Local Presence in Asia Pacific
        • Oracle acquired BlueKai
        • Oracle acquired BlueKai
        • Oracle acquired BlueKai
        • Avaya sold the IT Professional Services Consulting Group of Avaya Government Solutions to Camber Corporation
        • Avaya sold the IT Professional Services Consulting Group of Avaya Government Solutions to Camber Corporation
        • Avaya sold the IT Professional Services Consulting Group of Avaya Government Solutions to Camber Corporation


1 Introduction
1.1 Analyst Insights
1.2 Market Definitions
1.3 Market Segmentation & Aspects Covered
1.4 Research Methodology
2 Executive Summary
3 Market Overview
4 By Endusers
4.1 Office based Physicians
4.2 Hospitals
4.3 Emergency Healthcare Service providers
4.4 Nurses
4.5 Other Healthcare Providers
5 By Components
5.1 Hardware (Healthcare IT)
5.2 Software (Healthcare IT)
5.3 Services (Healthcare IT)
6 By Deployments
6.1 On-premise
6.2 Cloud-based
6.3 Web-based
7 By Products
7.1 Integrated Customer Relationship Management (HCIT)
7.2 Standalone Customer Relationship Management (HCIT)
8 By Geographies
8.1 North America
8.2 Europe
8.3 Asia
8.4 Rest of World
9 By Companies
9.1 Cerner Corporation
9.2 Other Companies
9.3 Oracle Corporation
9.4 Aspect Software
9.5 Avaya Inc.
9.6 Infor

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Global Customer Relationship Management (HCIT) Market Research Report

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