Asia-Pacific Customer Relationship Management (CRM) Market

The Asia-Pacific customer relationship management (CRM) market is one of the fastest-growing markets, and is projected to grow at a CAGR of 18.3%. The report highlights the factors responsible for the growth of this market, with several other insights.

Customer relationship management covers a wide range of activities and initiatives undertaken by business organizations to ensure effective relationship management with its customers. In this pursuit, several companies have come up with systems that enhance these activities.

A CRM system, in a business setting, is usually a set of applications or systems that automates the customer relationship management operations. With the growing business operations and customer base, companies employ these systems to ensure that there are no lags in developing and maintaining a relationship with the customers.

A CRM system captures, stores, encrypts, retrieves, and shares customer data and related information. Companies implement CRM systems as it is cost-effective and saves time. These systems are also gaining popularity as they help with social media monitoring, which helps companies devise effective online marketing strategies.

A well-planned CRM system helps eliminate outdated and unnecessary activities. It streamlines the management in a way that there are no redundancies. Efficient quoting and invoicing is another advantage of a CRM system. On the basis of interactions captured, the efficiency and productivity of customer service staff can also be tracked. With this data, the management can easily identify the shortcomings faced by the staff in delivering efficient service.

The Asia-Pacific customer relationship management (CRM) market is segmented on the basis of solutions, applications, services, and countries. The market includes various sub-segments of the CRM, including social monitoring and social listening, social mapping, social middleware, social management, social measurement, customer relationship management, and social customer relationship management.

The report analyzes the market on the basis of sales figures of companies, country-wise market size, market segments, company-wise sales and performance, and growth factors. The report identifies the competitive scenario in this market.

This report highlights the different types of products and services offered by companies. Market shares with sales figures of companies have also been included in the report. New product launches and pipeline offerings are a part of this report as well. Various growth strategies adopted by market players including mergers & acquisitions, partnerships, capacity expansion, and others have been provided.

1 Introduction

1.1 Objective of the study

1.2 Market Definitions

1.3 Market Segmentation & Aspects Covered

1.4 Research Methodology

1.4.1 Assumptions (Market Size, Forecast, etc)

2 Executive Summary

3 Market Overview

4 Customer Relationship Management (CRM)-Asia-Pacific, By Segments

4.1 Split By Geography

4.1 Customer Relationship Management (CRM)-Malaysia by Markets

4.1 Customer Relationship Management (CRM)-Australia by Markets

4.2 Social Customer Relationship Management-Asia-Pacific

4.2.1 Social Customer Relationship Management-Asia-Pacific, By Applications

4.2.1.1 Social Customer Relationship Management-Sales-Asia-Pacific

4.2.1.2 Social Customer Relationship Management-Marketing-Asia-Pacific

4.2.1.3 Social Customer Relationship Management-Customer Care and Support-Asia-Pacific

4.2.1.4 Social Customer Relationship Management-Other (Business Functions)-Asia-Pacific

4.2.2 Social Customer Relationship Management-Asia-Pacific, By Endusers

4.2.2.1 Social Customer Relationship Management-Small and Medium Business (SMB)-Asia-Pacific

4.2.2.2 Social Customer Relationship Management-Enterprises-Asia-Pacific

4.2.3 Social Customer Relationship Management-Asia-Pacific, By Industries

4.2.3.1 Social Customer Relationship Management-Banking,Financial Services and Insurance (BFSI) (ICT)-Asia-Pacific

4.2.3.2 Social Customer Relationship Management-Education (ICT)-Asia-Pacific

4.2.3.3 Social Customer Relationship Management-Energy and Utilities (ICT)-Asia-Pacific

4.2.3.4 Social Customer Relationship Management-Healthcare and Life Science (ICT)-Asia-Pacific

4.2.3.5 Social Customer Relationship Management-Retail and Wholesale Distribution (ICT)-Asia-Pacific

4.2.3.6 Social Customer Relationship Management-Telecommunication (ICT)-Asia-Pacific

4.2.3.7 Social Customer Relationship Management-Transportation and Logistics (ICT)-Asia-Pacific

4.2.3.8 Social Customer Relationship Management-Oil and Gas (ICT)-Asia-Pacific

4.2.4 Social Customer Relationship Management-Asia-Pacific, By Solutions

4.2.4.1 Social Customer Relationship Management-Social Management-Asia-Pacific

4.2.4.2 Social Customer Relationship Management-Social Monitoring And Social Listening-Asia-Pacific

4.2.4.3 Social Customer Relationship Management-Social Mapping-Asia-Pacific

4.2.4.4 Social Customer Relationship Management-Social Middleware-Asia-Pacific

4.2.4.5 Social Customer Relationship Management-Social Measurement-Asia-Pacific

4.2.5 Social Customer Relationship Management-Asia-Pacific, By Deployments

4.2.5.1 Social Customer Relationship Management-Hosted (ICT)-Asia-Pacific

4.2.5.2 Social Customer Relationship Management-On-Premise (ICT)-Asia-Pacific

4.2.5.3 Social Customer Relationship Management-Hybrid (ICT)-Asia-Pacific

4.2.6 Social Customer Relationship Management-Asia-Pacific, By Geographies

4.2.6.1 Social Customer Relationship Management-Australia

4.3 Customer Relationship Management-Asia-Pacific

4.3.1 Customer Relationship Management-Asia-Pacific, By Applications

4.3.1.1 Customer Relationship Management-Sales-Asia-Pacific

4.3.1.2 Customer Relationship Management-Marketing-Asia-Pacific

4.3.1.3 Customer Relationship Management-Customer Care and Support-Asia-Pacific

4.3.1.4 Customer Relationship Management-Other (Business Functions)-Asia-Pacific

4.3.2 Customer Relationship Management-Asia-Pacific, By Endusers

4.3.2.1 Customer Relationship Management-Small and Medium Business (SMB)-Asia-Pacific

4.3.2.2 Customer Relationship Management-Enterprises-Asia-Pacific

4.3.3 Customer Relationship Management-Asia-Pacific, By Industries

4.3.3.1 Customer Relationship Management-Banking,Financial Services and Insurance (BFSI) (ICT)-Asia-Pacific

4.3.3.2 Customer Relationship Management-Education (ICT)-Asia-Pacific

4.3.3.3 Customer Relationship Management-Energy and Utilities (ICT)-Asia-Pacific

4.3.3.4 Customer Relationship Management-Healthcare and Life Science (ICT)-Asia-Pacific

4.3.3.5 Customer Relationship Management-Retail and Wholesale Distribution (ICT)-Asia-Pacific

4.3.3.6 Customer Relationship Management-Telecommunication (ICT)-Asia-Pacific

4.3.3.7 Customer Relationship Management-Transportation and Logistics (ICT)-Asia-Pacific

4.3.3.8 Customer Relationship Management-Oil and Gas (ICT)-Asia-Pacific

4.3.4 Customer Relationship Management-Asia-Pacific, By Deployments

4.3.4.1 Customer Relationship Management-Hosted (ICT)-Asia-Pacific

4.3.4.2 Customer Relationship Management-On-Premise (ICT)-Asia-Pacific

4.3.4.3 Customer Relationship Management-Hybrid (ICT)-Asia-Pacific

4.3.5 Customer Relationship Management-Asia-Pacific, By Geographies

4.3.5.1 Customer Relationship Management-Australia

5 Customer Relationship Management (CRM)-Asia-Pacific, By Applications

5.1 Split By Geography

5.2 Customer Relationship Management (CRM)-Malaysia by Applications

5.1 Customer Relationship Management (CRM)-Australia by Applications

5.2 Customer Relationship Management (CRM)-Sales-Asia-Pacific

5.2.1 Customer Relationship Management (CRM)-Sales-Asia-Pacific, By Segments

5.2.1.1 Social Customer Relationship Management-Sales-Asia-Pacific

5.2.1.2 Customer Relationship Management-Sales-Asia-Pacific

5.3 Customer Relationship Management (CRM)-Marketing-Asia-Pacific

5.3.1 Customer Relationship Management (CRM)-Marketing-Asia-Pacific, By Segments

5.3.1.1 Social Customer Relationship Management-Marketing-Asia-Pacific

5.3.1.2 Customer Relationship Management-Marketing-Asia-Pacific

5.4 Customer Relationship Management (CRM)-Customer Care and Support-Asia-Pacific

5.4.1 Customer Relationship Management (CRM)-Customer Care and Support-Asia-Pacific, By Segments

5.4.1.1 Social Customer Relationship Management-Customer Care and Support-Asia-Pacific

5.4.1.2 Customer Relationship Management-Customer Care and Support-Asia-Pacific

5.5 Customer Relationship Management (CRM)-Other (Business Functions)-Asia-Pacific

5.5.1 Customer Relationship Management (CRM)-Other (Business Functions)-Asia-Pacific, By Segments

5.5.1.1 Social Customer Relationship Management-Other (Business Functions)-Asia-Pacific

5.5.1.2 Customer Relationship Management-Other (Business Functions)-Asia-Pacific

6 Customer Relationship Management (CRM)-Asia-Pacific, By Endusers

6.1 Split By Geography

6.3 Customer Relationship Management (CRM)-Malaysia by Endusers

6.1 Customer Relationship Management (CRM)-Australia by Endusers

6.2 Customer Relationship Management (CRM)-Small and Medium Business (SMB)-Asia-Pacific

6.2.1 Customer Relationship Management (CRM)-Small and Medium Business (SMB)-Asia-Pacific, By Industries

6.2.1.1 Customer Relationship Management (CRM)-Banking,Financial Services and Insurance (BFSI) (ICT)-Small and Medium Business (SMB)-Asia-Pacific

6.2.1.2 Customer Relationship Management (CRM)-Education (ICT)-Small and Medium Business (SMB)-Asia-Pacific

6.2.1.3 Customer Relationship Management (CRM)-Healthcare and Life Science (ICT)-Small and Medium Business (SMB)-Asia-Pacific

6.2.1.4 Customer Relationship Management (CRM)-Retail and Wholesale Distribution (ICT)-Small and Medium Business (SMB)-Asia-Pacific

6.2.1.5 Customer Relationship Management (CRM)-Telecommunication (ICT)-Small and Medium Business (SMB)-Asia-Pacific

6.2.1.6 Customer Relationship Management (CRM)-Transportation and Logistics (ICT)-Small and Medium Business (SMB)-Asia-Pacific

6.2.1.7 Customer Relationship Management (CRM)-Oil and Gas (ICT)-Small and Medium Business (SMB)-Asia-Pacific

6.2.2 Customer Relationship Management (CRM)-Small and Medium Business (SMB)-Asia-Pacific, By Segments

6.2.2.1 Social Customer Relationship Management-Small and Medium Business (SMB)-Asia-Pacific

6.2.2.2 Customer Relationship Management-Small and Medium Business (SMB)-Asia-Pacific

6.2.3 Customer Relationship Management (CRM)-Small and Medium Business (SMB)-Asia-Pacific, By Solutions

6.2.3.1 Social Management-Small and Medium Business (SMB)-Asia-Pacific

6.2.3.2 Social Monitoring And Social Listening-Small and Medium Business (SMB)-Asia-Pacific

6.2.3.3 Social Mapping-Small and Medium Business (SMB)-Asia-Pacific

6.2.3.4 Social Middleware-Small and Medium Business (SMB)-Asia-Pacific

6.2.3.5 Social Measurement-Small and Medium Business (SMB)-Asia-Pacific

6.3 Customer Relationship Management (CRM)-Enterprises-Asia-Pacific

6.3.1 Customer Relationship Management (CRM)-Enterprises-Asia-Pacific, By Industries

6.3.1.1 Customer Relationship Management (CRM)-Banking,Financial Services and Insurance (BFSI) (ICT)-Enterprises-Asia-Pacific

6.3.1.2 Customer Relationship Management (CRM)-Education (ICT)-Enterprises-Asia-Pacific

6.3.1.3 Customer Relationship Management (CRM)-Energy and Utilities (ICT)-Enterprises-Asia-Pacific

6.3.1.4 Customer Relationship Management (CRM)-Healthcare and Life Science (ICT)-Enterprises-Asia-Pacific

6.3.1.5 Customer Relationship Management (CRM)-Retail and Wholesale Distribution (ICT)-Enterprises-Asia-Pacific

6.3.1.6 Customer Relationship Management (CRM)-Telecommunication (ICT)-Enterprises-Asia-Pacific

6.3.1.7 Customer Relationship Management (CRM)-Transportation and Logistics (ICT)-Enterprises-Asia-Pacific

6.3.1.8 Customer Relationship Management (CRM)-Oil and Gas (ICT)-Enterprises-Asia-Pacific

6.3.2 Customer Relationship Management (CRM)-Enterprises-Asia-Pacific, By Segments

6.3.2.1 Social Customer Relationship Management-Enterprises-Asia-Pacific

6.3.2.2 Customer Relationship Management-Enterprises-Asia-Pacific

6.3.3 Customer Relationship Management (CRM)-Enterprises-Asia-Pacific, By Solutions

6.3.3.1 Social Management-Enterprises-Asia-Pacific

6.3.3.2 Social Monitoring And Social Listening-Enterprises-Asia-Pacific

6.3.3.3 Social Mapping-Enterprises-Asia-Pacific

6.3.3.4 Social Middleware-Enterprises-Asia-Pacific

6.3.3.5 Social Measurement-Enterprises-Asia-Pacific

7 Customer Relationship Management (CRM)-Asia-Pacific, By Deployments

7.1 Split By Geography

7.4 Customer Relationship Management (CRM)-Malaysia by Deployments

7.1 Customer Relationship Management (CRM)-Australia by Deployments

7.2 Customer Relationship Management (CRM)-Hosted (ICT)-Asia-Pacific

7.2.1 Customer Relationship Management (CRM)-Hosted (ICT)-Asia-Pacific, By Industries

7.2.1.1 Customer Relationship Management (CRM)-Banking,Financial Services and Insurance (BFSI) (ICT)-Hosted (ICT)-Asia-Pacific

7.2.1.2 Customer Relationship Management (CRM)-Education (ICT)-Hosted (ICT)-Asia-Pacific

7.2.1.3 Customer Relationship Management (CRM)-Energy and Utilities (ICT)-Hosted (ICT)-Asia-Pacific

7.2.1.4 Customer Relationship Management (CRM)-Healthcare and Life Science (ICT)-Hosted (ICT)-Asia-Pacific

7.2.1.5 Customer Relationship Management (CRM)-Retail and Wholesale Distribution (ICT)-Hosted (ICT)-Asia-Pacific

7.2.1.6 Customer Relationship Management (CRM)-Telecommunication (ICT)-Hosted (ICT)-Asia-Pacific

7.2.1.7 Customer Relationship Management (CRM)-Transportation and Logistics (ICT)-Hosted (ICT)-Asia-Pacific

7.2.2 Customer Relationship Management (CRM)-Hosted (ICT)-Asia-Pacific, By Segments

7.2.2.1 Social Customer Relationship Management-Hosted (ICT)-Asia-Pacific

7.2.2.2 Customer Relationship Management-Hosted (ICT)-Asia-Pacific

7.3 Customer Relationship Management (CRM)-On-Premise (ICT)-Asia-Pacific

7.3.1 Customer Relationship Management (CRM)-On-Premise (ICT)-Asia-Pacific, By Industries

7.3.1.1 Customer Relationship Management (CRM)-Banking,Financial Services and Insurance (BFSI) (ICT)-On-Premise (ICT)-Asia-Pacific

7.3.1.2 Customer Relationship Management (CRM)-Education (ICT)-On-Premise (ICT)-Asia-Pacific

7.3.1.3 Customer Relationship Management (CRM)-Energy and Utilities (ICT)-On-Premise (ICT)-Asia-Pacific

7.3.1.4 Customer Relationship Management (CRM)-Healthcare and Life Science (ICT)-On-Premise (ICT)-Asia-Pacific

7.3.1.5 Customer Relationship Management (CRM)-Retail and Wholesale Distribution (ICT)-On-Premise (ICT)-Asia-Pacific

7.3.1.6 Customer Relationship Management (CRM)-Telecommunication (ICT)-On-Premise (ICT)-Asia-Pacific

7.3.1.7 Customer Relationship Management (CRM)-Transportation and Logistics (ICT)-On-Premise (ICT)-Asia-Pacific

7.3.1.8 Customer Relationship Management (CRM)-Oil and Gas (ICT)-On-Premise (ICT)-Asia-Pacific

7.3.2 Customer Relationship Management (CRM)-On-Premise (ICT)-Asia-Pacific, By Segments

7.3.2.1 Social Customer Relationship Management-On-Premise (ICT)-Asia-Pacific

7.3.2.2 Customer Relationship Management-On-Premise (ICT)-Asia-Pacific

7.4 Customer Relationship Management (CRM)-Hybrid (ICT)-Asia-Pacific

7.4.1 Customer Relationship Management (CRM)-Hybrid (ICT)-Asia-Pacific, By Industries

7.4.1.1 Customer Relationship Management (CRM)-Banking,Financial Services and Insurance (BFSI) (ICT)-Hybrid (ICT)-Asia-Pacific

7.4.1.2 Customer Relationship Management (CRM)-Education (ICT)-Hybrid (ICT)-Asia-Pacific

7.4.1.3 Customer Relationship Management (CRM)-Energy and Utilities (ICT)-Hybrid (ICT)-Asia-Pacific

7.4.1.4 Customer Relationship Management (CRM)-Healthcare and Life Science (ICT)-Hybrid (ICT)-Asia-Pacific

7.4.1.5 Customer Relationship Management (CRM)-Retail and Wholesale Distribution (ICT)-Hybrid (ICT)-Asia-Pacific

7.4.1.6 Customer Relationship Management (CRM)-Telecommunication (ICT)-Hybrid (ICT)-Asia-Pacific

7.4.1.7 Customer Relationship Management (CRM)-Transportation and Logistics (ICT)-Hybrid (ICT)-Asia-Pacific

7.4.1.8 Customer Relationship Management (CRM)-Oil and Gas (ICT)-Hybrid (ICT)-Asia-Pacific

7.4.2 Customer Relationship Management (CRM)-Hybrid (ICT)-Asia-Pacific, By Segments

7.4.2.1 Social Customer Relationship Management-Hybrid (ICT)-Asia-Pacific

7.4.2.2 Customer Relationship Management-Hybrid (ICT)-Asia-Pacific

8 Customer Relationship Management (CRM)-Asia-Pacific, By Industries

8.1 Split By Geography

8.5 Customer Relationship Management (CRM)-Malaysia by Industries

8.1 Customer Relationship Management (CRM)-Australia by Industries

8.2 Customer Relationship Management (CRM)-Education (ICT)-Asia-Pacific

8.2.1 Customer Relationship Management (CRM)-Education (ICT)-Asia-Pacific, By Deployments

8.2.1.1 Customer Relationship Management (CRM)-Education (ICT)-Hosted (ICT)-Asia-Pacific

8.2.1.2 Customer Relationship Management (CRM)-Education (ICT)-On-Premise (ICT)-Asia-Pacific

8.2.1.3 Customer Relationship Management (CRM)-Education (ICT)-Hybrid (ICT)-Asia-Pacific

8.2.2 Customer Relationship Management (CRM)-Education (ICT)-Asia-Pacific, By Endusers

8.2.2.1 Customer Relationship Management (CRM)-Education (ICT)-Small and Medium Business (SMB)-Asia-Pacific

8.2.2.2 Customer Relationship Management (CRM)-Education (ICT)-Enterprises-Asia-Pacific

8.2.3 Customer Relationship Management (CRM)-Education (ICT)-Asia-Pacific, By Segments

8.2.3.1 Social Customer Relationship Management-Education (ICT)-Asia-Pacific

8.2.3.2 Customer Relationship Management-Education (ICT)-Asia-Pacific

8.3 Customer Relationship Management (CRM)-Banking,Financial Services and Insurance (BFSI) (ICT)-Asia-Pacific

8.3.1 Customer Relationship Management (CRM)-Banking,Financial Services and Insurance (BFSI) (ICT)-Asia-Pacific, By Deployments

8.3.1.1 Customer Relationship Management (CRM)-Banking,Financial Services and Insurance (BFSI) (ICT)-Hosted (ICT)-Asia-Pacific

8.3.1.2 Customer Relationship Management (CRM)-Banking,Financial Services and Insurance (BFSI) (ICT)-On-Premise (ICT)-Asia-Pacific

8.3.1.3 Customer Relationship Management (CRM)-Banking,Financial Services and Insurance (BFSI) (ICT)-Hybrid (ICT)-Asia-Pacific

8.3.2 Customer Relationship Management (CRM)-Banking,Financial Services and Insurance (BFSI) (ICT)-Asia-Pacific, By Endusers

8.3.2.1 Customer Relationship Management (CRM)-Banking,Financial Services and Insurance (BFSI) (ICT)-Small and Medium Business (SMB)-Asia-Pacific

8.3.2.2 Customer Relationship Management (CRM)-Banking,Financial Services and Insurance (BFSI) (ICT)-Enterprises-Asia-Pacific

8.3.3 Customer Relationship Management (CRM)-Banking,Financial Services and Insurance (BFSI) (ICT)-Asia-Pacific, By Segments

8.3.3.1 Social Customer Relationship Management-Banking,Financial Services and Insurance (BFSI) (ICT)-Asia-Pacific

8.3.3.2 Customer Relationship Management-Banking,Financial Services and Insurance (BFSI) (ICT)-Asia-Pacific

8.4 Customer Relationship Management (CRM)-Energy and Utilities (ICT)-Asia-Pacific

8.4.1 Customer Relationship Management (CRM)-Energy and Utilities (ICT)-Asia-Pacific, By Deployments

8.4.1.1 Customer Relationship Management (CRM)-Energy and Utilities (ICT)-Hosted (ICT)-Asia-Pacific

8.4.1.2 Customer Relationship Management (CRM)-Energy and Utilities (ICT)-On-Premise (ICT)-Asia-Pacific

8.4.1.3 Customer Relationship Management (CRM)-Energy and Utilities (ICT)-Hybrid (ICT)-Asia-Pacific

8.4.2 Customer Relationship Management (CRM)-Energy and Utilities (ICT)-Asia-Pacific, By Endusers

8.4.2.1 Customer Relationship Management (CRM)-Energy and Utilities (ICT)-Enterprises-Asia-Pacific

8.4.3 Customer Relationship Management (CRM)-Energy and Utilities (ICT)-Asia-Pacific, By Industries

8.4.3.1 Customer Relationship Management (CRM)-Oil and Gas (ICT)-Asia-Pacific

8.4.4 Customer Relationship Management (CRM)-Energy and Utilities (ICT)-Asia-Pacific, By Segments

8.4.4.1 Social Customer Relationship Management-Energy and Utilities (ICT)-Asia-Pacific

8.4.4.2 Customer Relationship Management-Energy and Utilities (ICT)-Asia-Pacific

8.5 Customer Relationship Management (CRM)-Healthcare and Life Science (ICT)-Asia-Pacific

8.5.1 Customer Relationship Management (CRM)-Healthcare and Life Science (ICT)-Asia-Pacific, By Deployments

8.5.1.1 Customer Relationship Management (CRM)-Healthcare and Life Science (ICT)-Hosted (ICT)-Asia-Pacific

8.5.1.2 Customer Relationship Management (CRM)-Healthcare and Life Science (ICT)-On-Premise (ICT)-Asia-Pacific

8.5.1.3 Customer Relationship Management (CRM)-Healthcare and Life Science (ICT)-Hybrid (ICT)-Asia-Pacific

8.5.2 Customer Relationship Management (CRM)-Healthcare and Life Science (ICT)-Asia-Pacific, By Endusers

8.5.2.1 Customer Relationship Management (CRM)-Healthcare and Life Science (ICT)-Small and Medium Business (SMB)-Asia-Pacific

8.5.2.2 Customer Relationship Management (CRM)-Healthcare and Life Science (ICT)-Enterprises-Asia-Pacific

8.5.3 Customer Relationship Management (CRM)-Healthcare and Life Science (ICT)-Asia-Pacific, By Segments

8.5.3.1 Social Customer Relationship Management-Healthcare and Life Science (ICT)-Asia-Pacific

8.5.3.2 Customer Relationship Management-Healthcare and Life Science (ICT)-Asia-Pacific

8.6 Customer Relationship Management (CRM)-Telecommunication (ICT)-Asia-Pacific

8.6.1 Customer Relationship Management (CRM)-Telecommunication (ICT)-Asia-Pacific, By Deployments

8.6.1.1 Customer Relationship Management (CRM)-Telecommunication (ICT)-Hosted (ICT)-Asia-Pacific

8.6.1.2 Customer Relationship Management (CRM)-Telecommunication (ICT)-On-Premise (ICT)-Asia-Pacific

8.6.1.3 Customer Relationship Management (CRM)-Telecommunication (ICT)-Hybrid (ICT)-Asia-Pacific

8.6.2 Customer Relationship Management (CRM)-Telecommunication (ICT)-Asia-Pacific, By Endusers

8.6.2.1 Customer Relationship Management (CRM)-Telecommunication (ICT)-Small and Medium Business (SMB)-Asia-Pacific

8.6.2.2 Customer Relationship Management (CRM)-Telecommunication (ICT)-Enterprises-Asia-Pacific

8.6.3 Customer Relationship Management (CRM)-Telecommunication (ICT)-Asia-Pacific, By Segments

8.6.3.1 Social Customer Relationship Management-Telecommunication (ICT)-Asia-Pacific

8.6.3.2 Customer Relationship Management-Telecommunication (ICT)-Asia-Pacific

8.7 Customer Relationship Management (CRM)-Retail and Wholesale Distribution (ICT)-Asia-Pacific

8.7.1 Customer Relationship Management (CRM)-Retail and Wholesale Distribution (ICT)-Asia-Pacific, By Deployments

8.7.1.1 Customer Relationship Management (CRM)-Retail and Wholesale Distribution (ICT)-Hosted (ICT)-Asia-Pacific

8.7.1.2 Customer Relationship Management (CRM)-Retail and Wholesale Distribution (ICT)-On-Premise (ICT)-Asia-Pacific

8.7.1.3 Customer Relationship Management (CRM)-Retail and Wholesale Distribution (ICT)-Hybrid (ICT)-Asia-Pacific

8.7.2 Customer Relationship Management (CRM)-Retail and Wholesale Distribution (ICT)-Asia-Pacific, By Endusers

8.7.2.1 Customer Relationship Management (CRM)-Retail and Wholesale Distribution (ICT)-Small and Medium Business (SMB)-Asia-Pacific

8.7.2.2 Customer Relationship Management (CRM)-Retail and Wholesale Distribution (ICT)-Enterprises-Asia-Pacific

8.7.3 Customer Relationship Management (CRM)-Retail and Wholesale Distribution (ICT)-Asia-Pacific, By Segments

8.7.3.1 Social Customer Relationship Management-Retail and Wholesale Distribution (ICT)-Asia-Pacific

8.7.3.2 Customer Relationship Management-Retail and Wholesale Distribution (ICT)-Asia-Pacific

8.8 Customer Relationship Management (CRM)-Oil and Gas (ICT)-Asia-Pacific

8.8.1 Customer Relationship Management (CRM)-Oil and Gas (ICT)-Asia-Pacific, By Deployments

8.8.1.1 Customer Relationship Management (CRM)-Oil and Gas (ICT)-On-Premise (ICT)-Asia-Pacific

8.8.1.2 Customer Relationship Management (CRM)-Oil and Gas (ICT)-Hybrid (ICT)-Asia-Pacific

8.8.2 Customer Relationship Management (CRM)-Oil and Gas (ICT)-Asia-Pacific, By Endusers

8.8.2.1 Customer Relationship Management (CRM)-Oil and Gas (ICT)-Small and Medium Business (SMB)-Asia-Pacific

8.8.2.2 Customer Relationship Management (CRM)-Oil and Gas (ICT)-Enterprises-Asia-Pacific

8.8.3 Customer Relationship Management (CRM)-Oil and Gas (ICT)-Asia-Pacific, By Segments

8.8.3.1 Social Customer Relationship Management-Oil and Gas (ICT)-Asia-Pacific

8.8.3.2 Customer Relationship Management-Oil and Gas (ICT)-Asia-Pacific

8.9 Customer Relationship Management (CRM)-Transportation and Logistics (ICT)-Asia-Pacific

8.9.1 Customer Relationship Management (CRM)-Transportation and Logistics (ICT)-Asia-Pacific, By Deployments

8.9.1.1 Customer Relationship Management (CRM)-Transportation and Logistics (ICT)-Hosted (ICT)-Asia-Pacific

8.9.1.2 Customer Relationship Management (CRM)-Transportation and Logistics (ICT)-On-Premise (ICT)-Asia-Pacific

8.9.1.3 Customer Relationship Management (CRM)-Transportation and Logistics (ICT)-Hybrid (ICT)-Asia-Pacific

8.9.2 Customer Relationship Management (CRM)-Transportation and Logistics (ICT)-Asia-Pacific, By Endusers

8.9.2.1 Customer Relationship Management (CRM)-Transportation and Logistics (ICT)-Small and Medium Business (SMB)-Asia-Pacific

8.9.2.2 Customer Relationship Management (CRM)-Transportation and Logistics (ICT)-Enterprises-Asia-Pacific

8.9.3 Customer Relationship Management (CRM)-Transportation and Logistics (ICT)-Asia-Pacific, By Segments

8.9.3.1 Social Customer Relationship Management-Transportation and Logistics (ICT)-Asia-Pacific

8.9.3.2 Customer Relationship Management-Transportation and Logistics (ICT)-Asia-Pacific

9 Customer Relationship Management (CRM)-Asia-Pacific, By Solutions

9.1 Split By Geography

9.6 Customer Relationship Management (CRM)-Malaysia by Solutions

9.1 Customer Relationship Management (CRM)-Australia by Solutions

9.2 Social Management-Asia-Pacific

9.2.1 Social Management-Asia-Pacific, By Endusers

9.2.1.1 Social Management-Small and Medium Business (SMB)-Asia-Pacific

9.2.1.2 Social Management-Enterprises-Asia-Pacific

9.2.2 Social Management-Asia-Pacific, By Geographies

9.2.2.1 Social Management-Australia

9.3 Social Monitoring And Social Listening-Asia-Pacific

9.3.1 Social Monitoring And Social Listening-Asia-Pacific, By Endusers

9.3.1.1 Social Monitoring And Social Listening-Small and Medium Business (SMB)-Asia-Pacific

9.3.1.2 Social Monitoring And Social Listening-Enterprises-Asia-Pacific

9.3.2 Social Monitoring And Social Listening-Asia-Pacific, By Geographies

9.3.2.1 Social Monitoring And Social Listening-Australia

9.4 Social Mapping-Asia-Pacific

9.4.1 Social Mapping-Asia-Pacific, By Endusers

9.4.1.1 Social Mapping-Small and Medium Business (SMB)-Asia-Pacific

9.4.1.2 Social Mapping-Enterprises-Asia-Pacific

9.4.2 Social Mapping-Asia-Pacific, By Geographies

9.4.2.1 Social Mapping-Australia

9.5 Social Middleware-Asia-Pacific

9.5.1 Social Middleware-Asia-Pacific, By Endusers

9.5.1.1 Social Middleware-Small and Medium Business (SMB)-Asia-Pacific

9.5.1.2 Social Middleware-Enterprises-Asia-Pacific

9.5.2 Social Middleware-Asia-Pacific, By Geographies

9.5.2.1 Social Middleware-Australia

9.6 Social Measurement-Asia-Pacific

9.6.1 Social Measurement-Asia-Pacific, By Endusers

9.6.1.1 Social Measurement-Small and Medium Business (SMB)-Asia-Pacific

9.6.1.2 Social Measurement-Enterprises-Asia-Pacific

9.6.2 Social Measurement-Asia-Pacific, By Geographies

9.6.2.1 Social Measurement-Australia

10 Customer Relationship Management (CRM)-Asia-Pacific, By Geographies

10.1 Customer Relationship Management (CRM)-Malaysia

10.1.1 Customer Relationship Management (CRM)-Malaysia, By Companies

10.1.1.1 Customer Relationship Management (CRM)-Malaysia-Oracle Corporation

10.2 Customer Relationship Management (CRM)-Australia

10.2.1 Customer Relationship Management (CRM)-Australia, By Segments

10.2.1.1 Customer Relationship Management-Australia

10.2.1.2 Social Customer Relationship Management-Australia

10.2.2 Customer Relationship Management (CRM)-Australia, By Solutions

10.2.2.1 Social Monitoring And Social Listening-Australia

10.2.2.2 Social Management-Australia

10.2.2.3 Social Mapping-Australia

10.2.2.4 Social Middleware-Australia

10.2.2.5 Social Measurement-Australia

11 Customer Relationship Management (CRM)-Asia-Pacific, By Companies

11.1 Split By Geography

11.7 Customer Relationship Management (CRM)-Malaysia by Companies

11.1 Customer Relationship Management (CRM)-Australia by Companies

11.2 Customer Relationship Management (CRM)-Asia-Pacific-Jive Software

11.3 Customer Relationship Management (CRM)-Asia-Pacific-Oracle Corporation

11.3.1 Customer Relationship Management (CRM)-Asia-Pacific-Oracle Corporation, By Geographies

11.3.1.1 Customer Relationship Management (CRM)-Malaysia-Oracle Corporation

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Reports Interested in :Asia-Pacific Customer Relationship Management (CRM) Market

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