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U.S. Customer Relationship Management (CRM) Software Market

  • Report Code: CU 1005
  • Publish Date: Upcoming
  
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Customer Relationship Management (CRM) Software-U.S. and Customer Relationship Management and Social Customer Relationship Management adds up to total Customer Relationship Management (CRM) Software market.

Customer Relationship Management (CRM) Software-U.S. can be segmented by Industries, Applications, Deployments, Solutions, Endusers, Companies and MacroIndicators. Industries of this market are Banking,Financial Services and Insurance (BFSI) (ICT), Education (ICT), Energy and Utilities (ICT), Healthcare and Life Science (ICT), Retail and Wholesale Distribution (ICT), Telecommunication (ICT), Transportation and Logistics (ICT) and Oil and Gas (ICT). Applications of this market are Sales, Marketing, Customer Care and Support and Other (Business Functions). Deployments of this market are Hosted (ICT), On-Premise (ICT) and Hybrid (ICT). Solutions of this market are Social Management, Social Monitoring And Social Listening, Social Mapping, Social Middleware and Social Measurement. Endusers of this market are Small and Medium Business (SMB) and Enterprises. Companies of this market are Salesforce, Jive Software, SugarCRM, Lithium, Microsoft Corporation and Oracle Corporation. MacroIndicators of this market are ICT Expenditure.

 

Key Questions Answered

  • What are market estimates and forecasts; which of Customer Relationship Management (CRM) Software-U.S. markets are doing well and which are not?
  • What is the competitive landscape; How companies like Salesforce, Jive Software and SugarCRM doing in Customer Relationship Management (CRM) Software-U.S.?
  •  

    What makes our report unique?

    • It will provide you market insights into Sales, Marketing, Customer Care and Support and Other (Business Functions).
    • This report provides market sizing and forecast for the Customer Relationship Management (CRM) Software-U.S. market. It also provides market sizing and forecast along with the drivers/inhibitors/opportunity analysis for each of the micro markets.
    • The report provides deep dive competitive landscape covering the top players such as Salesforce, Jive Software, SugarCRM and Lithium.
    • The reports provides benchmarking insight on the top players Salesforce, Jive Software, SugarCRM and Lithium.
    • The report provide competitive intelligence on Salesforce, Jive Software, SugarCRM and Lithium.
    •  

      Audience for this report

      • Global Customer Relationship Management (CRM) Software-U.S. companies
      • Manufacturing Companies
      • Traders, distributors, and suppliers
      • Governmental and research organizations
      • Associations and industry bodies
      • Technology providers


1 Introduction
1.1 Objective of the study
1.2 Market Definitions
1.3 Market Segmentation & Aspects Covered
1.4 Research Methodology
1.4.1 Assumptions (Market Size, Forecast, etc)
2 Executive Summary
3 Market Overview
4 Customer Relationship Management (CRM) Software-U.S., By Segments
4.1 Customer Relationship Management-U.S.
4.1.1 Customer Relationship Management-U.S., By Endusers
4.1.1.1 Customer Relationship Management-Small and Medium Business (SMB)-U.S.
4.1.1.2 Customer Relationship Management-Enterprises-U.S.
4.1.2 Customer Relationship Management-U.S., By Industries
4.1.2.1 Customer Relationship Management-Education (ICT)-U.S.
4.1.2.2 Customer Relationship Management-Oil and Gas (ICT)-U.S.
4.1.2.3 Customer Relationship Management-Retail and Wholesale Distribution (ICT)-U.S.
4.1.2.4 Customer Relationship Management-Healthcare and Life Science (ICT)-U.S.
4.1.2.5 Customer Relationship Management-Energy and Utilities (ICT)-U.S.
4.1.2.6 Customer Relationship Management-Banking,Financial Services and Insurance (BFSI) (ICT)-U.S.
4.1.2.7 Customer Relationship Management-Telecommunication (ICT)-U.S.
4.1.2.8 Customer Relationship Management-Transportation and Logistics (ICT)-U.S.
4.1.3 Customer Relationship Management-U.S., By Deployments
4.1.3.1 Customer Relationship Management-Hybrid (ICT)-U.S.
4.1.3.2 Customer Relationship Management-Hosted (ICT)-U.S.
4.1.3.3 Customer Relationship Management-On-Premise (ICT)-U.S.
4.2 Social Customer Relationship Management-U.S.
4.2.1 Social Customer Relationship Management-U.S., By Applications
4.2.1.1 Social Customer Relationship Management-Sales-U.S.
4.2.1.2 Social Customer Relationship Management-Marketing-U.S.
4.2.1.3 Social Customer Relationship Management-Customer Care and Support-U.S.
4.2.1.4 Social Customer Relationship Management-Other (Business Functions)-U.S.
4.2.2 Social Customer Relationship Management-U.S., By Endusers
4.2.2.1 Social Customer Relationship Management-Small and Medium Business (SMB)-U.S.
4.2.2.2 Social Customer Relationship Management-Enterprises-U.S.
4.2.3 Social Customer Relationship Management-U.S., By Industries
4.2.3.1 Social Customer Relationship Management-Banking,Financial Services and Insurance (BFSI) (ICT)-U.S.
4.2.3.2 Social Customer Relationship Management-Education (ICT)-U.S.
4.2.3.3 Social Customer Relationship Management-Energy and Utilities (ICT)-U.S.
4.2.3.4 Social Customer Relationship Management-Healthcare and Life Science (ICT)-U.S.
4.2.3.5 Social Customer Relationship Management-Retail and Wholesale Distribution (ICT)-U.S.
4.2.3.6 Social Customer Relationship Management-Telecommunication (ICT)-U.S.
4.2.3.7 Social Customer Relationship Management-Transportation and Logistics (ICT)-U.S.
4.2.3.8 Social Customer Relationship Management-Oil and Gas (ICT)-U.S.
4.2.4 Social Customer Relationship Management-U.S., By Solutions
4.2.4.1 Social Customer Relationship Management-Social Management-U.S.
4.2.4.2 Social Customer Relationship Management-Social Monitoring And Social Listening-U.S.
4.2.4.3 Social Customer Relationship Management-Social Mapping-U.S.
4.2.4.4 Social Customer Relationship Management-Social Middleware-U.S.
4.2.4.5 Social Customer Relationship Management-Social Measurement-U.S.
4.2.5 Social Customer Relationship Management-U.S., By Deployments
4.2.5.1 Social Customer Relationship Management-Hosted (ICT)-U.S.
4.2.5.2 Social Customer Relationship Management-On-Premise (ICT)-U.S.
4.2.5.3 Social Customer Relationship Management-Hybrid (ICT)-U.S.
5 Customer Relationship Management (CRM) Software-U.S., By Applications
5.1 Customer Relationship Management (CRM) Software-Sales-U.S.
5.1.1 Customer Relationship Management (CRM) Software-Sales-U.S., By Segments
5.1.1.1 Social Customer Relationship Management-Sales-U.S.
5.2 Customer Relationship Management (CRM) Software-Marketing-U.S.
5.2.1 Customer Relationship Management (CRM) Software-Marketing-U.S., By Segments
5.2.1.1 Social Customer Relationship Management-Marketing-U.S.
5.3 Customer Relationship Management (CRM) Software-Customer Care and Support-U.S.
5.3.1 Customer Relationship Management (CRM) Software-Customer Care and Support-U.S., By Segments
5.3.1.1 Social Customer Relationship Management-Customer Care and Support-U.S.
5.4 Customer Relationship Management (CRM) Software-Other (Business Functions)-U.S.
5.4.1 Customer Relationship Management (CRM) Software-Other (Business Functions)-U.S., By Segments
5.4.1.1 Social Customer Relationship Management-Other (Business Functions)-U.S.
6 Customer Relationship Management (CRM) Software-U.S., By Endusers
6.1 Customer Relationship Management (CRM) Software-Small and Medium Business (SMB)-U.S.
6.1.1 Customer Relationship Management (CRM) Software-Small and Medium Business (SMB)-U.S., By Segments
6.1.1.1 Social Customer Relationship Management-Small and Medium Business (SMB)-U.S.
6.1.1.2 Customer Relationship Management-Small and Medium Business (SMB)-U.S.
6.1.2 Customer Relationship Management (CRM) Software-Small and Medium Business (SMB)-U.S., By Solutions
6.1.2.1 Social Management-Small and Medium Business (SMB)-U.S.
6.1.2.2 Social Monitoring And Social Listening-Small and Medium Business (SMB)-U.S.
6.1.2.3 Social Mapping-Small and Medium Business (SMB)-U.S.
6.1.2.4 Social Middleware-Small and Medium Business (SMB)-U.S.
6.1.2.5 Social Measurement-Small and Medium Business (SMB)-U.S.
6.2 Customer Relationship Management (CRM) Software-Enterprises-U.S.
6.2.1 Customer Relationship Management (CRM) Software-Enterprises-U.S., By Segments
6.2.1.1 Social Customer Relationship Management-Enterprises-U.S.
6.2.1.2 Customer Relationship Management-Enterprises-U.S.
6.2.2 Customer Relationship Management (CRM) Software-Enterprises-U.S., By Solutions
6.2.2.1 Social Management-Enterprises-U.S.
6.2.2.2 Social Monitoring And Social Listening-Enterprises-U.S.
6.2.2.3 Social Mapping-Enterprises-U.S.
6.2.2.4 Social Middleware-Enterprises-U.S.
6.2.2.5 Social Measurement-Enterprises-U.S.
7 Customer Relationship Management (CRM) Software-U.S., By Industries
7.1 Customer Relationship Management (CRM) Software-Banking,Financial Services and Insurance (BFSI) (ICT)-U.S.
7.1.1 Customer Relationship Management (CRM) Software-Banking,Financial Services and Insurance (BFSI) (ICT)-U.S., By Segments
7.1.1.1 Social Customer Relationship Management-Banking,Financial Services and Insurance (BFSI) (ICT)-U.S.
7.1.1.2 Customer Relationship Management-Banking,Financial Services and Insurance (BFSI) (ICT)-U.S.
7.2 Customer Relationship Management (CRM) Software-Education (ICT)-U.S.
7.2.1 Customer Relationship Management (CRM) Software-Education (ICT)-U.S., By Segments
7.2.1.1 Social Customer Relationship Management-Education (ICT)-U.S.
7.2.1.2 Customer Relationship Management-Education (ICT)-U.S.
7.3 Customer Relationship Management (CRM) Software-Energy and Utilities (ICT)-U.S.
7.3.1 Customer Relationship Management (CRM) Software-Energy and Utilities (ICT)-U.S., By Industries
7.3.1.1 Customer Relationship Management (CRM) Software-Oil and Gas (ICT)-U.S.
7.3.2 Customer Relationship Management (CRM) Software-Energy and Utilities (ICT)-U.S., By Segments
7.3.2.1 Social Customer Relationship Management-Energy and Utilities (ICT)-U.S.
7.3.2.2 Customer Relationship Management-Energy and Utilities (ICT)-U.S.
7.4 Customer Relationship Management (CRM) Software-Healthcare and Life Science (ICT)-U.S.
7.4.1 Customer Relationship Management (CRM) Software-Healthcare and Life Science (ICT)-U.S., By Segments
7.4.1.1 Social Customer Relationship Management-Healthcare and Life Science (ICT)-U.S.
7.4.1.2 Customer Relationship Management-Healthcare and Life Science (ICT)-U.S.
7.5 Customer Relationship Management (CRM) Software-Retail and Wholesale Distribution (ICT)-U.S.
7.5.1 Customer Relationship Management (CRM) Software-Retail and Wholesale Distribution (ICT)-U.S., By Segments
7.5.1.1 Social Customer Relationship Management-Retail and Wholesale Distribution (ICT)-U.S.
7.5.1.2 Customer Relationship Management-Retail and Wholesale Distribution (ICT)-U.S.
7.6 Customer Relationship Management (CRM) Software-Telecommunication (ICT)-U.S.
7.6.1 Customer Relationship Management (CRM) Software-Telecommunication (ICT)-U.S., By Segments
7.6.1.1 Social Customer Relationship Management-Telecommunication (ICT)-U.S.
7.6.1.2 Customer Relationship Management-Telecommunication (ICT)-U.S.
7.7 Customer Relationship Management (CRM) Software-Transportation and Logistics (ICT)-U.S.
7.7.1 Customer Relationship Management (CRM) Software-Transportation and Logistics (ICT)-U.S., By Segments
7.7.1.1 Social Customer Relationship Management-Transportation and Logistics (ICT)-U.S.
7.7.1.2 Customer Relationship Management-Transportation and Logistics (ICT)-U.S.
7.8 Customer Relationship Management (CRM) Software-Oil and Gas (ICT)-U.S.
7.8.1 Customer Relationship Management (CRM) Software-Oil and Gas (ICT)-U.S., By Segments
7.8.1.1 Social Customer Relationship Management-Oil and Gas (ICT)-U.S.
7.8.1.2 Customer Relationship Management-Oil and Gas (ICT)-U.S.
8 Customer Relationship Management (CRM) Software-U.S., By Solutions
8.1 Customer Relationship Management (CRM) Software-Social Management-U.S.
8.1.1 Customer Relationship Management (CRM) Software-Social Management-U.S., By Segments
8.1.1.1 Social Customer Relationship Management-Social Management-U.S.
8.2 Customer Relationship Management (CRM) Software-Social Monitoring And Social Listening-U.S.
8.2.1 Customer Relationship Management (CRM) Software-Social Monitoring And Social Listening-U.S., By Segments
8.2.1.1 Social Customer Relationship Management-Social Monitoring And Social Listening-U.S.
8.3 Customer Relationship Management (CRM) Software-Social Mapping-U.S.
8.3.1 Customer Relationship Management (CRM) Software-Social Mapping-U.S., By Segments
8.3.1.1 Social Customer Relationship Management-Social Mapping-U.S.
8.4 Customer Relationship Management (CRM) Software-Social Middleware-U.S.
8.4.1 Customer Relationship Management (CRM) Software-Social Middleware-U.S., By Segments
8.4.1.1 Social Customer Relationship Management-Social Middleware-U.S.
8.5 Customer Relationship Management (CRM) Software-Social Measurement-U.S.
8.5.1 Customer Relationship Management (CRM) Software-Social Measurement-U.S., By Segments
8.5.1.1 Social Customer Relationship Management-Social Measurement-U.S.
9 Customer Relationship Management (CRM) Software-U.S., By Deployments
9.1 Customer Relationship Management (CRM) Software-Hosted (ICT)-U.S.
9.1.1 Customer Relationship Management (CRM) Software-Hosted (ICT)-U.S., By Segments
9.1.1.1 Social Customer Relationship Management-Hosted (ICT)-U.S.
9.1.1.2 Customer Relationship Management-Hosted (ICT)-U.S.
9.2 Customer Relationship Management (CRM) Software-On-Premise (ICT)-U.S.
9.2.1 Customer Relationship Management (CRM) Software-On-Premise (ICT)-U.S., By Segments
9.2.1.1 Social Customer Relationship Management-On-Premise (ICT)-U.S.
9.2.1.2 Customer Relationship Management-On-Premise (ICT)-U.S.
9.3 Customer Relationship Management (CRM) Software-Hybrid (ICT)-U.S.
9.3.1 Customer Relationship Management (CRM) Software-Hybrid (ICT)-U.S., By Segments
9.3.1.1 Social Customer Relationship Management-Hybrid (ICT)-U.S.
9.3.1.2 Customer Relationship Management-Hybrid (ICT)-U.S.
10 Customer Relationship Management (CRM) Software-U.S., By Companies
10.1 Competitive landscape
10.2 Customer Relationship Management (CRM) Software-U.S.-Jive Software
10.3 Customer Relationship Management (CRM) Software-U.S.-SugarCRM
10.4 Customer Relationship Management (CRM) Software-U.S.-Lithium
10.5 Customer Relationship Management (CRM) Software-U.S.-Oracle Corporation

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